What are the responsibilities and job description for the Business Analyst IT L2 position at Jobs via Dice?
A client of Sharp Decisions if looking for a Business Analyst. This role is HYBRID in Marysville, OH- a multi-year contract with no end date, W2 only.
Daily Task Performed:
Daily Task Performed:
- Assist in gathering, documenting, and validating business requirements for ServiceNow modules and enhancements.
- Support configuration tasks within ServiceNow under the guidance of senior developers and architects.
- Help build and maintain basic workflows, forms, UI policies, and simple scripts.
- Participate in testing activities, including test case creation, execution, and defect tracking.
- Support data collection, data validation, and migration activities during regional rollouts.
- Provide onsite support to project teams and end users, including troubleshooting and issue triage.
- Assist with project documentation, training materials, and user guides.
- ServiceNow Certified System Administrator (CSA) or progress toward certification.
- Experience supporting enterprise applications or participating in system rollouts.
- Exposure to Agile methodologies or project delivery frameworks.
- Experience in manufacturing or automotive environments is a plus.