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Role: Audio Video Technician
Location: ONSITE- Marlborough, MA
Duration: 6 months
Battery levels on items like remotes
Confirm correct functionality of all audio and video features
Troubleshooting technical issues
Work with vendors as needed to resolve issues
Best practices
General AV support questions
Role: Audio Video Technician
Location: ONSITE- Marlborough, MA
Duration: 6 months
- Checking all conference rooms on a regular basis
- Test all aspects of rooms equipment
Battery levels on items like remotes
Confirm correct functionality of all audio and video features
Troubleshooting technical issues
Work with vendors as needed to resolve issues
- Ensure rooms are in good looking order
- Utilize monitoring solutions to quickly identify and respond to issues
- Assist users with immediate room issue or needs
- Troubleshoot active problems in person
- Work with vendors as needed to resolve issues
- AV Training
- Hold regular training sessions with the site
Best practices
General AV support questions
- Track and respond to ServiceNow work request
- Work with the greater AV group on implementing changes to the AV environment at your local site
- Point person for all AV needs your site has
- Special Projects; work with other team members or manager on AV oriented projects