ARC .Net Developer

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Hiring: W2 Candidates Only

Visa: Open to any visa type with valid work authorization in the USA

Key Responsibilities

WebEOC Administration

• Administer and maintain Juvare WebEOC V10 for daily operations and system stability.
• Support planning, testing, and implementation efforts tied to future migration to Juvare WebEOC NexUs.
• Manage users, positions, roles, permissions, and overall access provisioning.
• Configure and maintain incidents, system processes, notifications, plug-ins, and general system settings.
• Develop, update, and troubleshoot boards, including code adjustments and design enhancements.
• Move boards and system configurations between environments through imports/exports.
• Maintain clear documentation of configuration changes, system updates, and operating procedures.
  
  

Integration & Technical Support

• Configure and support GIS integrations for both cloud and on-premises WebEOC environments.
• Utilize the ArcGIS API to integrate mapping services, geospatial layers, and situational awareness tools.
• Work with Juvare Professional Services and other vendors to translate operational needs into technical configurations.
• Provide support for plug-ins, mapping tools, custom workflows, and other system integrations.
  
  

Communication & Notification Tools

• Assist with communication integrations connected to WebEOC, including Microsoft Teams notifications, alerts, and collaboration channels.
• Support users with Teams-based communication workflow setups during activations and day-to-day operations.
  
  

EOC Application Support

• Provide support for additional EOC related systems such as Rave and other alerting tools.
• Offer real-time user support during emergency activations, including system troubleshooting and workflow guidance.
• Deliver user training and documentation for WebEOC and related platforms.
  
  

Operational Support

• Work extended or irregular hours as needed during emergency operations.
• Assist with other assigned state applications or technical projects beyond core EOC systems.
• Collaborate with emergency management staff, IT teams, and stakeholders to ensure operational readiness.
  
  

Required Qualifications

• Hands-on experience administering Juvare WebEOC V10.
• Experience participating in or supporting migration efforts toward Juvare WebEOC NexUs.
• Strong understanding of user provisioning, incident configuration, roles, and positions.
• Experience with board creation, editing, troubleshooting, and code updates (HTML, JavaScript, or similar).
• Experience with GIS integrations and the ArcGIS API.
• Familiarity with plug-ins, system notifications, mapping tools, and communication integrations such as Microsoft Teams.
• Ability to work with vendors and technical service providers to implement business requirements.
• Experience with both cloud and on-premises WebEOC environments.
• Strong troubleshooting, communication, and customer support abilities.
  
  

Preferred Qualifications

• Experience with EOC communication platforms such as Rave Alert.
• Background in emergency management, public safety, or government operations.
• Familiarity with API integrations, scripting, or basic database concepts.
• Experience with .NET development or working within Visual Studio Code for board-related scripts or integrations.
  
  

Education/Experience:

Bachelor's degree from an accredited college or university with coursework in computer science or management information systems AND Six years of related experience.

Skill

Required / Desired

Software Development

Required

• NET software development
  
  

Required

JavaScript

Required

Web Based Application Deployments and Debugging

Required

ARC GIS/Application Integration

Required

GIT and TFS

Nice to have