Demo

Application Support Lead

Jobs via Dice
Lansing, MI Full Time
POSTED ON 1/13/2026
AVAILABLE BEFORE 2/13/2026
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Apex Systems, is seeking the following. Apply via Dice today!

Job#: 3015364

Job Description:

Summary:

Write high level functional requirement documents

Perform business requirements analysis conduct gap analysis and develop well defined detailed functional requirements

Execute full software development life cycle (SDLC) including experience in gathering requirements and writing functional/technical specifications for complex projects.

Develop functional design documents and work with stakeholders for review and approval.

Develop user stories and task breakdowns for agile development projects

Experience developing, prototypes, mockup for users review and approval.

Exposure to flowcharts, screen layouts and documentation to ensure logical flow of the system requirements

Experience working on large agile projects.

Develop test reports with metrics and coordinate with business users

Assist with Enterprise Architecture Solution Assessment (EASA), Hosting document and Firewall Rules.

Assist with design and documenting IT solutions that are standard technology.

Draft Local Change Board documents.

Develop training content and user manuals.

Design, develop, and implement test plans for applications or subsystems.

Create or collect test data and execute approved tests to determine the accuracy of program logic to produce desired results.

Assist with UAT Testing, Test cases, Post Implementation testing

Assist in differentiating between defects and new requirements.

Provide defect tracking log entry information.

Assist with implementation of RFCs (application changes, infrastructure changes, etc.)

Maintain/update system documentation as a result of system upgrades.

Monitors applications during peak production times.

Assist with User issues via calls, discussions and testing

Skills:

8 years of business analysis experience for complex computer systems.

8 years of developing functional requirements for development projects.

8 years of developing, and implementing test plans and test cases.

Over 5 years implemented Agile development processes including test driven development.

Over 8 years of creating, updating and maintaining systems documentation.

Over 8 years of creating training plans and materials.

Experience with Azure DevOps or a similar requirements and test case tracking application.

Experience working with HIPAA Data.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

Salary.com Estimation for Application Support Lead in Lansing, MI
$129,590 to $160,016
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