What are the responsibilities and job description for the Application Support Engineer position at Jobs via Dice?
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Galent, is seeking the following. Apply via Dice today!
Job Title: Application Support engineer [DevOps, SRE, AWS]
Location: Jersey City, NJ
Experience Level - 8 Years
Key responsibilities:
Job Title: Application Support engineer [DevOps, SRE, AWS]
Location: Jersey City, NJ
Experience Level - 8 Years
Key responsibilities:
- Provide operational support in a 24/7 team environment, primarily covering the Easter Standard Time [EST] shift. Candidates must demonstrate flexibility to work other time zones and shifts when needed, including weekends or non-standard hours, to ensure continuous team coverage. While we value empathy for work-life balance, adaptability and responsiveness during peak demand and critical incidents are essential.
- Incident management, change management and release management for production and lower environments.
- Collaborate closely with cross-functional teams and clients across US and international time zones.
- Perform hands-on troubleshooting, monitoring and technology support for payments platform.
- Write scripts, queries and automation Unix, database (RDS, Postgres, Oracle), Terraform, AWS.
- Support centralized, co-located team operations in Jersey City.
- Assist in onboarding new technologies and integrating anomaly detection platforms.
- Participate in regular, in-person interviews, team reviews, and probation evaluation exercise.
- Experience: Minimum 7-8 years in the technology domain, ideally in financial services or payment systems.
- DevOps & SRE: Strong hands-on ability, deep understanding of release, incident and Change management.
- Advanced AWS experience (Certification is a plus), hands-on with RDS, Postgre, Oracle.
- Proficient in Terraform and HashiCorp toolsets.
- Strong Unix/Database scripting ability.
- Operational Flexibility: Willing and able to support round-the-clock operations, including weekends and overnight shifts as needed.
- Communication & Attitude: Outstanding verbal and written communication, resilient and pro-active under pressure, positive team player.
- Experience with Anomaly detection, AI integrations, or Machine learning.
- Knowledge of blockchain platforms or related technologies.
- Exposure to financial compliance norms and multi region client engagements.
- Prior work in payments or relevant fintech environments.
Junior Application Support Engineer
Jobs via Dice -
Jersey, NJ
Junior Application Support Engineer
Lensa -
Jersey, NJ
Junior Application Support Engineer
Tradeweb -
Jersey, NJ