What are the responsibilities and job description for the Application Support Engineer position at Jobs via Dice?
Description
We are looking for an Application Support Engineer to join our team on a long-term contract basis in Windsor, Connecticut. In this role, you will provide technical expertise to ensure the smooth operation of various applications and systems while addressing user concerns effectively. This is an excellent opportunity to work in a dynamic environment, contributing to impactful projects and delivering high-quality results.
Responsibilities:
Provide timely support and troubleshooting for application-related issues to minimize downtime.
Collaborate with cross-functional teams to ensure seamless integration and performance of applications.
Monitor system performance, identifying and resolving any discrepancies or inefficiencies.
Maintain and update technical documentation and user guides for supported applications.
Implement upgrades and patches to enhance application security and functionality.
Offer guidance and training to users to improve their understanding and usage of applications.
Analyze user feedback to identify areas for improvement and develop actionable solutions.
Work closely with vendors and external partners to address technical challenges and implement solutions.
Ensure compliance with organizational policies and industry standards in all technical processes.
Assist in the setup and configuration of hardware and software as needed.
Requirements
Bachelor's degree in Engineering, Computer Science, or a related field is preferred.
Proficiency in Active Directory and experience with Dell Technologies.
Strong knowledge of computer hardware and application support processes.
Familiarity with Cisco Technologies and network configurations.
Minimum of 3 years of experience in a technical support or application engineering role.
Hands-on experience with 3D parametric design tools such as SolidWorks is an advantage.
Background in hose, tube, or automotive design is highly desirable.
Excellent problem-solving skills and ability to work independently or collaboratively.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for an Application Support Engineer to join our team on a long-term contract basis in Windsor, Connecticut. In this role, you will provide technical expertise to ensure the smooth operation of various applications and systems while addressing user concerns effectively. This is an excellent opportunity to work in a dynamic environment, contributing to impactful projects and delivering high-quality results.
Responsibilities:
Provide timely support and troubleshooting for application-related issues to minimize downtime.
Collaborate with cross-functional teams to ensure seamless integration and performance of applications.
Monitor system performance, identifying and resolving any discrepancies or inefficiencies.
Maintain and update technical documentation and user guides for supported applications.
Implement upgrades and patches to enhance application security and functionality.
Offer guidance and training to users to improve their understanding and usage of applications.
Analyze user feedback to identify areas for improvement and develop actionable solutions.
Work closely with vendors and external partners to address technical challenges and implement solutions.
Ensure compliance with organizational policies and industry standards in all technical processes.
Assist in the setup and configuration of hardware and software as needed.
Requirements
Bachelor's degree in Engineering, Computer Science, or a related field is preferred.
Proficiency in Active Directory and experience with Dell Technologies.
Strong knowledge of computer hardware and application support processes.
Familiarity with Cisco Technologies and network configurations.
Minimum of 3 years of experience in a technical support or application engineering role.
Hands-on experience with 3D parametric design tools such as SolidWorks is an advantage.
Background in hose, tube, or automotive design is highly desirable.
Excellent problem-solving skills and ability to work independently or collaboratively.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
