Application Support Analyst P&C

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Application Support Analyst P&C

Summary

This role will focus on enhancing and supporting core insurance systems across policy administration, billing, claims, and data analytics. The position requires deep knowledge of P&C insurance operations, strong analytical capability, and hands-on experience with tools and integrations that power policy, billing, and claims workflows.

Responsibilities

• Manage end-to-end policy administration processes including quoting, rating, underwriting, and policy lifecycle activities (endorsements, renewals, cancellations).
• Work with platforms including Guidewire PolicyCenter, Duck Creek, and Policy Decisions to configure and optimize policy operations.
• Develop and maintain data components, including product models, risk attributes, and customer profiles, ensuring alignment with regulatory and business rules.
• Support the integration of core systems with CRM, financial, and payment applications to streamline data flow and ensure operational accuracy.
• Oversee billing management activities, including setting-up installment schedules, payment modes, and commission handling, ensuring proper integration with ERP and financial tools.
• Provide functional support for claims processes, including intake, assessment, and resolution, leveraging technologies (NLP, OCR) and machine learning to detect fraud and drive efficiency.
• Build and maintain reporting and analytics frameworks using data lakes, warehouses, and marts to support actuarial, regulatory, and performance reporting.
• Manage integration layers connecting core systems with third-party services, OEM data sources, and platforms including Unqork, OutSystems, SmartCOMM, and ServiceNow.
• Collaborate with cross-functional teams to enhance reinsurance processes and ensure compliance across multiple regulatory frameworks.
  
  

Requirements

• 7 10 years of experience within the Property & Casualty (P&C) insurance domain, focused on data and analytics initiatives.
• Solid understanding of insurance operations across policy administration, billing, underwriting, and claims.
• Proficiency in data analysis, visualization, and reporting techniques within insurance environments.
• Experience with integration tools, financial systems, and Cloud-based insurance platforms.
• Excellent communication and stakeholder management skills with the ability to translate business needs into functional solutions.
  
  

This is a 6 month Contract opportunity with our Warren, NJ client. Employee benefits include Medical/Dental Benefits, Paid time off, Paid Holidays, and 401(k). H1-B Visa sponsorship is not available for this position. No third-parties, please.