AI Content Optimization Engineer

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Genesis10 is currently seeking an AI Content Optimization Engineer for a contract position with a Major Financial Services Company located in Milwaukee, WI. This is a 9 month contract opportunity.

Pay range: $56 - $66 per Hour

As a technical contributor, this role supports the modernization of People (HR) content for AI-powered experiences. The position focuses on the hands-on design and implementation of content optimization pipelines, metadata standards, retrieval architectures, and evaluation mechanisms to improve AI accuracy, trust, and employee self-service outcomes. The engineer will partner with Architecture, Digital Experience, AI Architects, Engineering, Legal, and Security to transform unstructured HR content into AI-ready, governed, and measurable knowledge assets.

Responsibilities:

• Contribute to the design and implementation of pipelines that ingest, normalize, and structure HR content for AI retrieval
• Transform unstructured documents (policies, SOPs, FAQs, guides) into structured or semi-structured formats suitable for parsing, chunking, and indexing
• Apply semantic chunking, embedding generation, and version-aware indexing techniques to support accurate and traceable AI responses
• Support deduplication, lineage tracking, and content freshness controls across the People content corpus
• Partner with cross-functional teams to apply standardized metadata schemas, tagging models, and content classification rules
• Support implementation of information architecture and authoring standards that improve consistency and machine readability
• Translate governance decisions into system-enforced rules, validation checks, and pipeline constraints
• Collaborate with Legal, Privacy, and IT Security partners to ensure AI-enabled content handling follows organizational policies
• Execute retrieval quality testing using golden question sets and human review rubrics
• Analyze precision, recall, answer faithfulness, and coverage to identify pipeline or content improvements
• Instrument logging and observability for query behavior, top failed intents, index freshness, and privacy audits
• Support pilot launches and controlled rollouts of AI-enabled HR content experiences
• Contribute to training materials, runbooks, and enablement assets for content authors and support teams
  
  

Requirements:

• Hands-on experience contributing to AI-ready content or retrieval systems in an enterprise environment
• Strong working knowledge of Information architecture and content structuring
• Strong working knowledge of Metadata, taxonomy, and content classification
• Strong working knowledge of Retrieval Augmented Generation (RAG) or enterprise search concepts
• Experience applying semantic chunking, embeddings, and indexing techniques
• Familiarity with privacy-safe AI patterns, including permissions, PII handling, and auditability
• Proven ability to work as a lead contributor in matrixed, cross-functional teams
  
  

Desired skills:

• Experience with vector search, AI evaluation metrics, or content health monitoring
• Exposure to governance operating models and standards adoption
• Strong documentation and communication skills to translate technical work into shared understanding
  
  

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.

Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)
  
  

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website .

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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