What are the responsibilities and job description for the Graduate Recruiting Counselor position at Jobs@UIOWA Careers?
The University of Iowa’s Tippie College of Business is seeking a Recruiting Specialist. The successful candidate will have a unique opportunity to be part of a centralized team of recruiting professionals that support the enrollment goals for graduate programs at Tippie. This team utilizes a cutting-edge marketing/sales technology stack and a high-touch customer service model at one of the leading business schools in the world. This role will be hybrid and require a combination of on campus and remote work.
This position reports to the Assistant Director of Recruiting and supports a team of recruiters by acting as a first point of contact for prospective students. In addition, this position manages recruiting events (on and off campus), updates data in the prospective student Customer Relationship Management (CRM) system for recruitment and admissions and assists as needed in staffing recruiting events. This position is also responsible for cultivating relationships with a portion of the prospective student funnel, assisting prospects through the application process; meeting one-on-one with prospective students; and leading information sessions. This position also plays a key role in lead activation and outreach campaigns.
As a key member of the recruiting team, this position will set the tone for every incoming student’s experience and support recruiting’s role of building relationships and moving prospective students further down the recruitment funnel.
This position requires occasional night/weekend travel.
Supervision Received: Administrative supervision is received from the Assistant Director of Recruiting.
Job Duties and Tasks
- Act as a first point of contact for inbound inquiries and initiate outbound communication with prospects across channels, including phone, email, virtual/chat, and walk-ins
- Represent Tippie College of Business graduate programs and guide prospective students toward right-fit programs in the Tippie product portfolio through one-on-one conversations, both virtually and in-person
- Co-manage recruiting event calendars, digital scheduling platform (ScheduleOnce), and associated web content
- Support recruiting events through planning and execution, including site logistics, catering, technology, transportation, and accounts payable
- Coordinate new prospect data entry and prospect activity in Salesforce CRM
- Update Salesforce CRM records with new information and confirm existing data
- Monitor CRM campaign records for recruiting events and initiatives
- Manage post-event and post-meeting CRM updates to prospect records
This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
About Tippie College of Business
A graduate degree from one of Tippie’s globally respected programs opens doors and propels careers. With nearly 1500 MBA and specialized master’s students enrolled in its part-time and full-time programs, Tippie is experiencing growth in a rapidly changing environment. We’re progressive when it comes to technology, passionate when it comes to our brand, and data-driven when it comes to decisions.
Salary: $42,392-$55,000
To obtain the full job description including key areas of responsibility, technical competencies, and desirable qualifications, please contact adrian-cunningham@uiowa.edu
Education Requirement
- Bachelor’s Degree or the equivalent combination of education and experience.
Required Qualifications
- Typically, 6 months to 1 year of job-related experience in a client-focused sales support role
- Demonstrated experience in a highly computerized environment, including Outlook, Word, Excel and PowerPoint
- Excellent written and verbal communication skills; able to communicate and interact effectively with students, faculty, staff, and all constituencies
- Demonstrated high attention to detail and problem-solving skills
- Working knowledge and experience in providing customer service in a professional environment
- Valid driver’s license and ability to meet and maintain UI Fleet Safety Standards
- Ability to travel occasionally, including overnights
- Demonstrated ability to interact positively with a varied population.
Desired Qualifications
- Working knowledge of Customer Relationship Management (CRM) systems, preferably Salesforce
- Prior experience in higher education recruiting support
Application Details
In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:
- Resume
- Cover Letter
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For questions, contact Adrian Cunningham at adrian-cunningham@uiowa.edu.
Benefits Highlights
Regular salaried position. Pay Level 3A. Located in Iowa City, Iowa.
Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.
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About Iowa
Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution.
Salary : $42,392 - $55,000