What are the responsibilities and job description for the Consultant SAP S/4HANA, CRM & Customer Management – Digitale Transformation position at JOBS MEDIATOR?
Language Requirements
German C1
Job DescriptionWe are seeking a skilled SAP CRM/CM consultant to support customer management optimization and the development of SAP CX solutions for public sector projects. This role combines consulting, development, and hands-on implementation, with opportunities to work remotely or on-site at client locations.
Responsibilities- Analyze and optimize customer-management processes and develop solutions in classic SAP CRM, S/4HANA CM (the successor to SAP CRM), and SAP CX.
- Lead implementations of SAP UI5 and S/4HANA.
- Act as an expert, delivering creative solutions to process and technical questions.
- Learn our differentiators and drive IT and digitalization projects with clients.
- In long-term projects with varied tasks, continuously expand your knowledge and participate in our talent development program.
- Work remotely and on-site at client locations.
- On your career path, gradually take on additional responsibilities; depending on qualifications, you can advance toward (sub-)project management, Team Lead, Account Manager, IT Architect, or Product Owner roles.
- Completed studies in Business Informatics or a comparable technical qualification.
- Experience in consulting and programming SAP CRM / SAP CM components.
- Passion for mapping customer needs in SAP CRM/CM.
- Several years of hands-on experience in SAP ABAP and ABAP OO programming.
- Enjoys working as part of a strong team and values direct client interaction in a professional setting.
- Team player with a methodical and independent work style.
- Fully remote work with FlexWork (trust-based flexible hours) and home office as the contractual workplace.
- Exciting, long-term digitization projects in the public sector using the latest SAP technologies (S/4HANA, CRM/CM, CX).
- Comprehensive development through internal programs, mentoring, paid trainings, and early responsibility.
- Collaborative culture with flat hierarchies and direct access to leadership, with an open feedback culture.
- Innovation Lab and internal projects: develop and shape ideas with budget support.
- Competitive package: 30 1 vacation days, bonus potential (approximately 10% ), modern IT equipment, bike leasing (JobRad), subsidies, and team events.
- Strongly growing organization offering clear career paths up to (sub-)project leadership.
Minimum of 2 years of SAP experience.
Employment TypeFull-time