Senior DevOps Engineer

Company Description

OUR MISSION

Inspiring what’s possible for every learner.

Every great company has a culture that makes it unique; a compelling sense of purpose that drives people to show up to work each day. For Macmillan Learning, that purpose is to inspire what’s possible for every learner. We are energized by that mission and by our role as a positive force in education. We know that what we do makes a difference and we work everyday to unlock the potential of every learner, actively participating in each one’s educational life with our course materials and digital tools. As a privately-held, family-owned company, we provide our employees with the freedom to focus on what’s most important: the students.

Job Description

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we’d love to hear from you!  

The Senior DevOps Engineer works closely with engineering and cloud operations engineering staff to ensure that the applications and pipelines they build can scale, stay available, are secure, and handle failure. This Senior Engineer regularly demonstrates a mix of development, networking, infrastructure security, and system-administrations skills. The Senior DevOps Engineer works closely with developers, facilitating the development process by removing obstacles interfering with ongoing development. The Senior DevOps Engineer works with the engineering and AWS Operations teams in order to build secure, reliable, scalable infrastructure and meets business goals and objectives. Candidates who are able to work a hybrid schedule from our Austin, TX office 2–3 days per week are preferred.

We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work. Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply - we're excited to learn about the different ways you might add value to our organization.     

Major responsibilities include, but are not limited to:

Engineering-Centric Operations & Infrastructure Development

• Analyze, design, and evolve secure, resilient, and observable infrastructure systems in cloud environments (e.g., AWS, GCP). Architect solutions with an intuitive understanding of how application code runs, scales, and interacts with its environment.
• Build and maintain internal tools, CI/CD pipelines, infrastructure as code, and observability frameworks that integrate cleanly into modern software development practices. Focus on reducing cognitive overhead and enabling rapid iteration for engineering teams.
• Engage deeply with developers to understand deployment needs, runtime behaviors, and pain points. Shape infrastructure choices that anticipate the challenges developers face and complement common design and deployment patterns.

Process Enablement, Improvement and Documentation

• Create and maintain documentation that captures operational standards, architecture decisions, and tooling workflows. Ensure guidance is actionable, discoverable, and relevant to both infrastructure and application engineers.
• Continuously participate in improving and codifying practices for environment provisioning, incident response, and deployment workflows that mirror real-world development patterns. Support a feedback loop with engineering teams to ensure operational guidelines reflect practical usage.

Qualifications

Required Qualifications:

• Bachelor's Degree.
• 7 years' experience in DevOps/Platform Engineering or similar role, with a strong background in software development and infrastructure operations.
• Proficiency with containerization technologies (Docker, Kubernetes) and orchestration tools.
• Proficiency with declarative management tools such as Terraform, Crossplane, or CloudFormation.
• Experience with the AWS Cloud Platform.
• Experience with observability tools (Prometheus, Grafana, OpenTelemetry.)
• Experience in scripting and programming languages such as Python or Bash.
• Hands-on experience with CI/CD tools such as Jenkins or ArgoCD.
• Exceptional troubleshooting and problem-solving skills, with the ability to quickly diagnose and resolve technical issues.
• Exceptional communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
• Proven track record of driving process improvements and implementing best practices in DevOps methodologies.
• Knowledge of security best practices and compliance requirements in cloud environments.
• Experience with agile development methodologies and DevOps practices in a fast-paced, dynamic environment.

Preferred Qualifications:

• Skilled in automating AI/ML workflows, including model training, testing, deployment, and monitoring for seamless production integration.
• Experienced in managing cloud platforms such as AWS, Azure, and GCP, and proficient with containerization tools (e.g., Docker, Kubernetes) and serverless technologies.
• Capable of embedding security throughout the AI lifecycle, ensuring compliance with standards like GDPR and HIPAA, and maintaining secure deployments.
• Adept at leveraging AI for code quality analysis, automated testing, predictive maintenance, resource allocation, and incident response.
• Continuously explores and integrates innovative tools and methodologies to improve AI/ML workflows and system performance.

Salary Range:  $138,000 - $145,000

Exemption Status:  Exempt

Physical Requirements:

 Requires long periods of close concentration and ability to multitask in noisy/busy open-office environment. Must be able to travel and work more than 40 hours a week, as needed. 

The position is eligible for remote employment, excluding the following locations: Alaska, Arkansas, Hawaii, Mississippi, Nevada, South Dakota, West Virginia, Wyoming. Candidates who are able to work a hybrid schedule from our Austin, TX office 2–3 days per week are preferred.

Additional Information

Benefits 

Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee’s date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees. 

• Competitive pay and bonus plan
• Generous Health Benefits (Medical, Dental, Vision)
• Contributions to your 401k retirement account through Fidelity 
• Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more!)
• Employee Assistance Program, Education Assistance Program
• 100% employer-paid life and AD&D insurance
• And much more!

Macmillan Learning is a privately-held, family-owned company that inspires what’s possible for every learner. We envision a world in which every learner succeeds. Through our content, tools and services, we aim to make that a reality. To learn more, please visit macmillanlearning.com, join our Macmillan Community, stay connected to our Learning Stories blogs, or see us on LinkedIn, Facebook, or X. Macmillan Learning is a division of the Holtzbrinck Publishing Group, a global media company headquartered in Stuttgart, Germany.

We are an Equal Opportunity Employer. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, veteran, family and economic status and background, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels. You can read more about our Diversity, Equity, & Inclusion initiatives here.

The successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an affirmative action program in compliance with the NY Department of Education’s guidance.  Portions of the affirmative action program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning.