What are the responsibilities and job description for the Host position at JOBS EXPERTS SERVICES?
Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team in the hospitality industry. The ideal candidate will be responsible for creating a welcoming atmosphere for our guests, managing reservations, and ensuring efficient seating arrangements. This role is essential in providing exceptional customer service and enhancing the overall dining experience.
Responsibilities
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and waitlists efficiently, ensuring smooth seating flow.
- Communicate effectively with guests regarding wait times and special requests.
- Maintain cleanliness and organization of the host/host area.
- Collaborate with servers and kitchen staff to ensure timely service.
- Answer phone calls with professionalism, taking reservations and answering inquiries.
- Provide information about menu items, specials, and restaurant policies to guests.
- Assist in other areas of the restaurant as needed to enhance guest services.
Skills
- Strong background in hospitality or food service preferred.
- Excellent customer service skills with a focus on guest satisfaction.
- Effective communication skills, both verbal and written.
- Proficient phone etiquette for handling reservations and inquiries.
- Ability to work well under pressure in a fast-paced environment.
- Familiarity with POS systems is a plus but not required; training will be provided.
- A positive attitude and willingness to help team members and guests alike.
Join us as we strive to provide an exceptional dining experience for our guests!
Job Type: Full-time
Expected hours: 40 per week
Shift:
- 10 hour shift
- 8 hour shift
Ability to Commute:
- Panama City Beach, FL 32413 (Required)
Ability to Relocate:
- Panama City Beach, FL 32413: Relocate before starting work (Required)
Work Location: In person