Senior Technical Program Manager - Hawaii

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Job Summary:

Scale AI is a company focused on transforming how organizations build and deploy AI. They are seeking a Technical Program Manager to drive innovation and deliver solutions for Public Sector customers while managing technical projects and fostering long-term relationships.

Responsibilities:

• Drive innovation and transformation by diving deep into technical and operational challenges, solving undefined problems, and delivering impactful solutions for Public Sector customers

• Learn technical concepts and tools to necessary depth, leveraging that expertise to create solutions from scratch or drastically improve existing solutions

• Use data, analytics, and technical expertise to align internal resources and create tools that directly add value to customers in the public sector space

• Transition AI/ML technologies and processes into working federal products / solutions even when requirements are undefined or ambiguous

• Partner with engineering, operations, and other public sector teams to build and deliver AI systems tailored to unique government use cases in the computer vision and generative AI domains

• Lead a cross-functional team to exceed the customer’s AI/ML objectives

• Manage the long-term health of the customer base by identifying and preempting areas of risk or concern

• Strategically identify ways we can make customer success repeatable and solve issues for future customers

• Address engineering problems alongside the product development teams

Qualifications:

Required:

• 10 years of professional experience, often in a customer-facing technical program management role in industry or government.

• Prior experience at an API technology company and / or managing technical customers using an API

• Prior experience delivering technical solutions to government customers

• Proficiency in Python, SQL or other programming languages

• A proven track record in B2B client facing roles and expanding client relationships

• A track record of structured, analytics-driven problem solving

Company:

Scale AI provides a data-oriented platform that assists in the development of AI applications. Founded in 2016, the company is headquartered in San Francisco, California, USA, with a team of 501-1000 employees. The company is currently Late Stage. Scale AI has a track record of offering H1B sponsorships.