What are the responsibilities and job description for the Senior Solution Consultant position at Jobright.ai?
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Job Summary:
Qualtrics is a leader in Experience Management, serving over 18,000 clients globally. The Senior Solution Consultant will engage early in project lifecycles, leading project discovery and design sessions, and collaborating cross-functionally to create optimal technical solutions that meet customer needs.
Responsibilities:
• Listen to the customer and identify the actual underlying needs and goals to create the optimal solution, sometimes reviewing with the customer why they would benefit from changing their processes.
• Design and document custom solutions for individual customer’s needs by adapting the platform capabilities to the needs of Qualtrics’ enterprise-level customers.
• Collaborate with a small team to define, refine, and iterate over internal processes and service offerings to provide the best possible customer experience.
• Work collaboratively with Sales, Engineering, and other teams to ensure compelling solutions are created by presenting to customer executive and IT teams.
• Assist in driving sales pipeline while ensuring achievement of Professional Services billing targets.
• Establish strong relationships with the customer’s key technical and business decision makers.
• Understand the customer’s business requirements in order to articulate the solution’s business value.
Qualifications:
Required:
• More than 5 years of experience in a professional services or equivalent role within a SaaS organization.
• Previous experience scoping and designing solutions for enterprise level organizations.
• Detailed understanding of services offering within the SaaS space. Knowledge of implementation timelines, pricing and RFP process.
• Ability to write and speak English at a professional level.
Company:
Qualtrics is a single system of record for all experience data, managing customer, product, employee, and brand experiences on one platform. Founded in 2002, the company is headquartered in Provo, Utah, USA, with a team of 5001-10000 employees. The company is currently Public Company. Qualtrics has a track record of offering H1B sponsorships.