Mid-Level User Experience Researcher

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Job Summary:

HireArt is helping Toyota Research Institute (TRI) find a User Experience Researcher to help plan and execute human-subjects research studies. In this role, you will support scientists and engineers in designing and evaluating innovations that address human-centered problems with the latest AI technologies.

Responsibilities:

• Collaborate with scientists, software engineers, and other cross-functional stakeholders to plan and run research studies with human participants.

• Manage all study materials, participant recruitment with vendors, participant communication, and compliance with study protocols.

• Define study protocols, design study tasks, and identify measures with minimal guidance of senior members.

• Conduct user studies, including collecting experimental data using study instruments, software, questionnaires, surveys, and interviews, both online and in-person.

• Build, test, and deploy surveys to collect participant data.

• Perform physical, hands-on tasks involved in running studies, such as setting up study equipment, helping participants put on and calibrate wearable sensors, driving simulator operation, prototype transportation, etc.

• Maintain data privacy and security of participant information and study data.

• Collaborate with scientists to define an analysis plan to address all key research questions.

• Apply appropriate analysis techniques to generate insights, recommendations, and reports, including statistical analysis of quantitative data and/or identifying key themes using qualitative coding schemes.

• Collaborate with scientists to create reports of research processes and outcomes.

• Author assigned sections of reports or scientific papers and presentations.

• Present portions of findings to stakeholders.

• Documenting processes and best practices and training junior colleagues.

• Conduct literature reviews and competitive analyses.

Qualifications:

Required:

• Bachelor’s or Master’s degree (or equivalent work experience) in Human Factors, Human-Computer Interaction, Cognitive Science, Psychology, Statistics, Economics, or a similar field emphasizing human performance and behavior

• Experience in proctoring your own user studies with human subjects, both in-person and online

• Experience in managing and analyzing either quantitative data using Python, R, etc., OR qualitative data analysis and developing codebooks using relevant tools (Atlas.ti, NVivo, Dedoose, etc.)

• You are friendly, empathetic, and patient, especially when working with diverse study participants.

• You are detail-oriented and capable of working independently, while also thriving in collaborative, cross-disciplinary teams.

• You are proactive, manage your time well, and seek out opportunities for impact and growth.

• You have strong oral and written communication skills, are open to giving and receiving feedback, and enjoy learning through collaboration.

• You bring scientific curiosity and a desire to understand people, technology, and their interactions.

Preferred:

• Generating categories from qualitative data and performing coding

• Survey design experience (i.e., survey logic, randomization, etc.)

• Generating study stimuli (e.g., descriptive scenarios, animation, video, physical mockups)

• User experience interface design, Figma, storyboarding, and sketching

• Prototyping software for basic web/mobile interfaces

• Survey platforms such as Qualtrics, Survey Monkey, Gorilla.sc, etc.

• Online participant platforms such as Amazon Mechanical Turk, Prolific, dScout, etc.

• Machine learning or generative AI tools

Company:

HireArt is a single platform to hire, employ, and manage a contract workforce. Founded in 2012, the company is headquartered in New York, New York, USA, with a team of 51-200 employees. The company is currently Growth Stage.