What are the responsibilities and job description for the Field Service Technician position at Jobot?
Field Service Technician Position with Industry Leader / $25-$35 an hour depending on Experience/ Great Benefits and Plenty of Overtime
This Jobot Job is hosted by: Shawn Trainor
Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume.
Salary: $25 - $35 per hour
A bit about us:
We are an industry leader in food process manufacturing that makes equipment for poultry, seafood, meat, dairy, and snack food producers. We are looking for skilled Field Service Technicians to join our growing team.
Why join us?
Competitive Compensation $25-$35 an hour depending on Experience
Plenty of OT Available
401k and other benefits immediately available
Will be home every weekend
60% travel 30% is international travel
Mileage and Travel Compensation
Job Details
Job Details:
Are you passionate about solving complex technical problems? Do you thrive in a high-paced, dynamic work environment? If you have a keen eye for detail, a strong technical aptitude, and a passion for applying your knowledge and skills, you could be the perfect fit for our Field Service Technician role. As a key member of our Manufacturing team, you'll be at the forefront of our operations, ensuring that our equipment runs smoothly and our customers receive top-notch service. This is a full-time, permanent position that offers competitive pay, comprehensive benefits, and the opportunity to grow your career with a leading manufacturer.
Responsibilities:
As a Field Service Technician, your main responsibilities will include:
1. Providing exceptional customer service by responding promptly to service calls, diagnosing problems, and performing necessary repairs.
2. Conducting routine preventive maintenance checks and services on equipment to maintain optimal performance.
3. Troubleshooting and repairing mechanical and electrical issues with manufacturing equipment, ensuring minimal downtime and maintaining high-quality output.
4. Offering technical support and guidance to customers, explaining complex technical issues in a clear and understandable manner.
5. Maintaining strong customer relationships through regular communication and excellent service.
6. Keeping detailed records of services performed, parts used, and repairs conducted.
7. Staying up-to-date with the latest developments in the field, and applying this knowledge to your work.
8. Collaborating with the broader team to share knowledge, solve problems, and improve processes.
Qualifications:
To be considered for this role, you should have:
1. A minimum of 3 years' experience in a similar role within the Manufacturing industry.
2. Proven experience in troubleshooting, technical support, customer service, equipment repair, and preventive maintenance.
3. Strong mechanical and electrical skills, with a solid understanding of manufacturing equipment.
4. Excellent diagnostic abilities, with a keen eye for detail and a systematic approach to problem-solving.
5. Superior customer service skills, with a knack for building strong customer relationships.
6. A technical qualification in a related field would be advantageous.
7. Must be able to work independently and handle multiple tasks simultaneously.
8. Excellent communication skills, both written and verbal, with the ability to explain complex technical issues in a clear and understandable manner.
9. A valid driver's license and the willingness to travel to customer sites as needed.
10. The ability to work safely and adhere to all safety rules and regulations.
Join our team and contribute to our mission of delivering top-quality products and unbeatable customer service. We look forward to reviewing your application!
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
This Jobot Job is hosted by: Shawn Trainor
Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume.
Salary: $25 - $35 per hour
A bit about us:
We are an industry leader in food process manufacturing that makes equipment for poultry, seafood, meat, dairy, and snack food producers. We are looking for skilled Field Service Technicians to join our growing team.
Why join us?
Competitive Compensation $25-$35 an hour depending on Experience
Plenty of OT Available
401k and other benefits immediately available
Will be home every weekend
60% travel 30% is international travel
Mileage and Travel Compensation
Job Details
Job Details:
Are you passionate about solving complex technical problems? Do you thrive in a high-paced, dynamic work environment? If you have a keen eye for detail, a strong technical aptitude, and a passion for applying your knowledge and skills, you could be the perfect fit for our Field Service Technician role. As a key member of our Manufacturing team, you'll be at the forefront of our operations, ensuring that our equipment runs smoothly and our customers receive top-notch service. This is a full-time, permanent position that offers competitive pay, comprehensive benefits, and the opportunity to grow your career with a leading manufacturer.
Responsibilities:
As a Field Service Technician, your main responsibilities will include:
1. Providing exceptional customer service by responding promptly to service calls, diagnosing problems, and performing necessary repairs.
2. Conducting routine preventive maintenance checks and services on equipment to maintain optimal performance.
3. Troubleshooting and repairing mechanical and electrical issues with manufacturing equipment, ensuring minimal downtime and maintaining high-quality output.
4. Offering technical support and guidance to customers, explaining complex technical issues in a clear and understandable manner.
5. Maintaining strong customer relationships through regular communication and excellent service.
6. Keeping detailed records of services performed, parts used, and repairs conducted.
7. Staying up-to-date with the latest developments in the field, and applying this knowledge to your work.
8. Collaborating with the broader team to share knowledge, solve problems, and improve processes.
Qualifications:
To be considered for this role, you should have:
1. A minimum of 3 years' experience in a similar role within the Manufacturing industry.
2. Proven experience in troubleshooting, technical support, customer service, equipment repair, and preventive maintenance.
3. Strong mechanical and electrical skills, with a solid understanding of manufacturing equipment.
4. Excellent diagnostic abilities, with a keen eye for detail and a systematic approach to problem-solving.
5. Superior customer service skills, with a knack for building strong customer relationships.
6. A technical qualification in a related field would be advantageous.
7. Must be able to work independently and handle multiple tasks simultaneously.
8. Excellent communication skills, both written and verbal, with the ability to explain complex technical issues in a clear and understandable manner.
9. A valid driver's license and the willingness to travel to customer sites as needed.
10. The ability to work safely and adhere to all safety rules and regulations.
Join our team and contribute to our mission of delivering top-quality products and unbeatable customer service. We look forward to reviewing your application!
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
Benefits:
401K, Employee Events, Employee Referral Program, Flexible Schedules, Free Food and Coffee, Game Rooms, Life Insurance, Maternity/Paternity Paid Leave, Medical, Dental and Vision, On Site Cafeteria, Paid Holidays, Paid sick days, Parking , Performance bonus, Professional Development, Retirement / Pension Plans, Vacation/paid time off, Work From Home
About the Company:
Jobot
Company Size:
500 to 999 employees
Industry:
Agriculture/Forestry/Fishing
Founded:
2018
Website:
https://jobot.com/
Salary : $25 - $35
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