(Medical) Front Desk Receptionist - Vietnamese Speaking

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Job details:
Bilingual Vietnamese Contract to Hire Medical Receptionist for Large Medical Group in Fountain Valley

This Jobot Consulting Job is hosted by: Dexter Dionio
Are you a fit? Easy Apply now by clicking the "Easy Apply" button
and sending us your resume.
Salary: $19 - $22 per hour


A bit about us:

Join our team - Front Desk Receptionist/ Medical Receptionist

The Front Desk Receptionist is responsible for greeting patients and answering telephone calls.

Qualifications:
Great Customer Service Skills
Medical Terminology
Basic computer knowledge


Why join us?

We are committed to educating and supporting our patients and their families through every step of the way. We deliver a unique approach for every patient to ensure they receive treatment best suited to their condition, age, and other important factors. We do this by participating in important clinical research, encouraging screenings for early detection, and providing innovative treatment.


Job Details

Job Details:

We are seeking an enthusiastic and dedicated professional to join our team as a Medical Receptionist. In this pivotal role, you will be the first point of contact for our patients and visitors, ensuring a positive experience right from their first interaction with us. You will utilize your medical reception skills to provide outstanding service while coordinating patient flow, managing appointments, and maintaining accurate patient records. This position requires a person who is passionate about healthcare, has a keen eye for detail, and possesses exceptional organizational and multitasking abilities.

Responsibilities:

• Welcome patients and visitors in a warm, professional manner, addressing their queries promptly and efficiently.
• Schedule and confirm patient appointments, surgeries, and medical consultations.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Ensure the smooth flow of patients by communicating patient arrivals or delays to appropriate medical staff.
• Maintain patient confidentiality at all times in accordance with HIPAA regulations.
• Handle patient billing and payments, including insurance claim paperwork.
• Collaborate with medical and non-medical staff to ensure a seamless patient experience.
• Facilitate patient care by managing medical records, reports, and correspondence.
• Conduct patient satisfaction surveys and implement feedback for continuous service improvement.
• Stay updated with changes in medical and insurance legislation.
  

Qualifications:

• Minimum of 2 years of experience in a medical reception or similar role within the healthcare industry.
• Proficient in medical terminology, healthcare systems, and patient scheduling software.
• Exceptional interpersonal skills with a demonstrated ability to communicate effectively with patients, families, and healthcare professionals.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• High level of accuracy and attention to detail, particularly with patient records and billing.
• Knowledge of insurance processes and claims.
• Proficiency in MS Office Suite (Word, Excel, Outlook).
• Demonstrated commitment to maintaining patient confidentiality in accordance with HIPAA regulations.
• Proactive problem-solving skills, with the ability to anticipate needs and issues before they arise.
• Ability to work flexible hours, including evenings and weekends if needed.
• CPR certification is a plus.
  
  

Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.

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