Vice President of Product

Every great story needs a hero who sees what others can't — who looks at a complex, noisy world and finds the path forward. At JobNimbus, we believe the best software doesn't just solve problems; it anticipates them. It predicts. It automates. It tells our customers exactly where to focus so they can stop managing chaos and start building something great.

We're looking for a VP of Product who has been on this kind of journey before. Someone who knows how to translate a bold vision into a roadmap, rally a team around a north star, and ship products that customers actually love. You've fought the dragons of churn, conquered the mountains of misaligned priorities, and come out the other side with the battle scars — and the wisdom — to prove it.

If that sounds like your story, we want you to bring your superpowers to ours.

The Vision

Build the right thing, at the right time, for the right people.

The BHAG you're working toward: A system that predicts and automates everything in our customers' businesses — and tells them exactly where to focus their time.

What You'll Own

Product Vision & Strategy

• Define and champion a 3-year product vision with a detailed, work-backwards roadmap — including release milestones, vertical GTM targets, and projected outcomes
• Maintain a rolling 12-month roadmap with high confidence in the near term and clear strategic intent further out — updated every quarter

The Customer at the Center

• Build an end-to-end customer journey map, identify the friction points, and make sure the whole company sees and feels what our customers experience
• Establish a high standard of customer interaction across your entire team — weekly touchpoints, feedback loops, NPS tracking, and a culture of genuine customer empathy
• Own product sentiment signals (NPS, CSAT, feature feedback) and drive relentless improvement against them

Your Team

• Build and elevate a world-class product org
• Partner closely with engineering as a true collaborator: guide sprint planning, hold retrospectives, and keep the team shipping with intention
• Foster a culture of testing, experimentation, and fast iteration — make "let's try it" a reflex, not a committee decision

The Full Product Lifecycle

• Own pricing & packaging strategy — research best practices, lead price changes, and review existing pricing bi-annually to maximize growth and retention
• Build comprehensive GTM plans for every product launch — spanning marketing, sales, and CX, with clear handoffs, acceptance criteria, and accountability
• Manage in-product marketing to existing customers and partner with the marketing team on broader feature awareness campaigns
• Keep product documentation sharp, accurate, and accessible — partner with CX to make sure the knowledge base stays current

Cross-Functional Leadership

• Own the company-wide product planning and prioritization process — gathering input from sales, CX, expansion, and the leadership team, then setting strategy based on that signal
• Maintain a live competitive scorecard and keep battlecards up to date with sales
• Evangelize the JobNimbus product externally — conferences, customer training, partnerships, and presentations
• Help every team at JobNimbus think more like product builders: gathering feedback, empathizing with customers, and using data to find opportunities

The KPIs You'll Move

MetricThe Goal

• Product-related churn (90-day) <5%
• NPS (last 90 days) >50
• Product CSAT >80% (4 or 5 rating)

What You Bring

• Proven experience as a senior product leader at a B2B SaaS company — you've owned a product org, not just a function within one
• A track record of building and shipping products that demonstrably moved retention, NPS, or revenue
• Deep instincts for prioritization — you know how to say no to good ideas in service of great ones
• Experience with pricing strategy, competitive positioning, and go-to-market execution
• A player-coach mentality — you build great teams and you're still in the details when it matters
• Strong communication skills — you can rally engineers, translate customer feedback into product strategy, and present vision to a boardroom

JobNimbus is proud to be an equal opportunity / affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, Veteran status, or other legally protected characteristics. This position may require the successful completion of a criminal background check and/or drug screen. If you have a disability or special need that requires accommodation, please let us know in the application.