Concierge (Doorman)

Job Title: Residential Door Attendant/ Doorman

Location: New York, NY 10022

Schedule: Primarily 12:30 PM – 8:30 PM with rotating days off. Candidates must be flexible to work alternate shifts (7:30 AM – 3:30 PM or 3:30 PM – 11:30 PM) as needed.

Job Summary:

While maintaining a post at an assigned Client residential property, the Residential Door Attendant will screen and announce any and all visitors, and will assist building residents with their packages, bags, etc.

Responsibilities:

• Lobby: Doorman assigned will station himself/herself in the lobby area so as to observe the entry of all persons into the building.
• If necessary, provide apartment access to authorized resident and/or family member.
• Doorman will not leave his/her post unattended unless absolutely necessary, i.e. assisting a building resident, or an emergency.
• If post is left unattended, the doorman must first secure the building by locking all entrances; such time away from the post is to be minimized.
• Alerts Lead Doorman of any such instances.
• Responsible for the control of any keys used in work duties.
• Loss of keys should be reported to the Supervisor and Housing Office immediately.
• If necessary, provide apartment access to authorized resident and/or family member.
• Assist residents, their families or visitors, getting into and out of vehicles.
• Hail taxicabs on request.
• Direct residents, visitors, or others having business to the most direct route in the building.
• Maintain post appearance.
• Doorman should vacuum, wipe dust from counters and clean the lobby area when needed.
• Building Security: Working knowledge of building security system(s) and procedures.
• Report building problems/emergencies to Housing Office and/or Building Manager; contact authorized service personnel or company when necessary.
• Control public gathering at entrance ways and lobby areas of assigned building.
• Doormen having problems with any person in the accomplishment of this task should notify the Housing Office and/or the proper authorities.
• Walk the building parameter and report maintenance, security, and/or cleanliness to the proper departments and/or authorities.
• Mail: Accept resident packages for safe keeping and return to residents upon their arrival.
• May be called upon to sort and distribute mail to resident mailboxes, dependent on post assignment.
• Log: Keep a complete and accurate logbook indicating names and times of all visitors and workmen to assigned building.
• Logbook should indicate any unusual occurrences within the building.
• Supervisor should be made aware of any such occurrences.

Requirements:

• Good interpersonal and communication skills.
• High School diploma or GED required