What are the responsibilities and job description for the Senior Business System Analyst position at Jobgether?
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Business System Analyst in Canada.
This role sits at the core of Go-To-Market system transformation, focusing on designing and optimizing Salesforce-driven solutions that power opportunity lifecycle management. You will act as a bridge between business stakeholders, product owners, and technical teams to translate complex requirements into scalable system solutions. The position plays a key part in improving CRM processes, data flows, and automation across sales and revenue operations. You will work in a highly collaborative, global environment where system reliability, scalability, and user experience are critical. This is a high-impact role supporting enterprise-level Salesforce ecosystems and adjacent tools such as Salesloft and DataCloud. You will contribute directly to enabling efficient, data-driven growth across global GTM teams.
\n- Collaborate with product owners, technical leads, and program managers to design, build, and maintain Salesforce and adjacent GTM system solutions
- Own end-to-end delivery of system enhancements supporting opportunity lifecycle management and broader Sales Operations processes
- Translate business requirements into clear technical specifications and ensure alignment across upstream and downstream systems
- Develop and maintain a holistic understanding of CRM processes, user journeys, and data flows to ensure scalable and consistent solutions
- Lead requirement gathering sessions and stakeholder engagement across global, cross-functional teams
- Partner with third-party vendors to implement out-of-the-box functionality and design custom Salesforce-based solutions
- Support continuous improvement of Salesforce architecture, automation (including Flow), and integration with ETL and analytics tools
Requirements:
- 4–8 years of experience in Salesforce implementation, administration, support, and maintenance within complex environments
- Strong hands-on experience with Salesforce Sales Cloud and opportunity management processes
- Salesforce Administrator Certification (required)
- Advanced knowledge of Salesforce Flow and business process automation
- Proven ability to translate business needs into scalable system and technical requirements
- Strong communication, facilitation, and presentation skills with the ability to engage technical and non-technical stakeholders
- Experience working in global, cross-functional teams in fast-paced environments
- Experience with Salesforce Platform App Builder, Developer I certification, SOQL/SQL, or analytics tools is highly desirable
- Ability to simplify complex technical concepts for diverse audiences
Benefits:
- Competitive compensation package including base salary and performance-based bonus eligibility
- Remote-first work environment within Canada (Ontario, British Columbia, or Alberta)
- Flexible working model supporting work-life balance and asynchronous collaboration
- Comprehensive healthcare and wellness benefits
- Retirement savings program with employer contributions
- Paid time off, parental leave, and wellness leave
- Equity grants and additional incentive programs depending on role eligibility
- Learning and development opportunities, including certification support
- Opportunity to work on global-scale Salesforce systems and enterprise GTM platforms
- Approximately 10% travel to support in-person collaboration and team engagement
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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