What are the responsibilities and job description for the Resuscitation Program Manager (BC) position at Jobgether?
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Resuscitation Program Manager (BC) based in Canada.
Join a mission-driven organization where your work directly contributes to improving emergency response education and strengthening community health outcomes. This 18-month contract opportunity offers the chance to lead regional growth, quality assurance, and stakeholder engagement initiatives across British Columbia and Yukon. Working in a fully remote environment, you will collaborate with instructors, training providers, healthcare partners, and internal teams to expand the reach and effectiveness of life-saving training programs. The role combines relationship management, program oversight, business development, and operational leadership, making it ideal for a professional who thrives on driving impact through collaboration. You'll play a key role in supporting high-quality program delivery, ensuring compliance with standards, and identifying opportunities for continuous improvement. This position offers meaningful work, regional influence, and the opportunity to contribute to initiatives that make a tangible difference in communities.
- Build and maintain strong relationships with instructors, training providers, healthcare organizations, and strategic partners to support engagement, retention, and program success.
- Develop and execute regional growth strategies to increase adoption, network reach, and overall impact of resuscitation and first aid education programs.
- Monitor program delivery, performance metrics, and compliance standards using reporting tools and dashboards to ensure consistent quality across the region.
- Provide guidance and support to stakeholders regarding program requirements, policies, best practices, and operational processes.
- Lead the resolution of complex issues, complaints, and escalations while assessing risks and implementing appropriate corrective actions.
- Identify emerging trends, stakeholder needs, and market opportunities to support sustainable program development and expansion.
- Collaborate with cross-functional teams to align priorities, share knowledge, and support national program objectives.
- Maintain accurate stakeholder records, performance data, and engagement activities within CRM and reporting systems.
- Represent the organization externally, promoting program value, strengthening partnerships, and supporting community engagement initiatives.
- Contribute to continuous improvement efforts, team development, and the enhancement of operational processes and stakeholder experiences.
Requirements
- Bachelor's degree in Business, Health Sciences, or a related field; equivalent combinations of education and experience will also be considered.
- 5–7 years of experience in relationship management, business development, sales, stakeholder engagement, or a similar client-facing role.
- Experience within healthcare, CPR, first aid training, non-profit organizations, or related sectors is highly valued.
- Strong ability to build partnerships, influence stakeholders, and foster collaboration across diverse groups and organizations.
- Demonstrated success in managing complex projects, balancing competing priorities, and achieving growth objectives.
- Excellent communication, presentation, and interpersonal skills, with the ability to navigate sensitive conversations effectively.
- Experience using CRM platforms such as Salesforce and proficiency with Microsoft Office applications.
- Strong analytical, organizational, and problem-solving skills with a high level of attention to detail.
- Ability to assess risks, apply policies consistently, and make sound decisions in dynamic environments.
- Comfortable working independently in a remote setting while collaborating effectively within cross-functional teams.
- Familiarity with healthcare systems, adult education, volunteer management, life support programs, or medical terminology is considered an asset.
- Valid driver's license, access to a vehicle, and willingness to travel throughout British Columbia as required.
- Must be legally authorized to work in Canada and reside in British Columbia.
Benefits
- Competitive salary range of CAD $85,000 – $93,000.
- Fully remote work environment with flexibility and autonomy.
- Comprehensive health, medical, dental, and vision coverage.
- Paid wellness days and personal days to support work-life balance.
- Home office setup reimbursement.
- Mobile phone reimbursement support.
- Opportunity to work on meaningful initiatives that positively impact communities and public health.
- Collaborative and inclusive workplace culture focused on learning, growth, and continuous improvement.
- Exposure to cross-functional leadership opportunities and regional stakeholder engagement.
- 18-month contract role with significant responsibility and visibility.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
#LI-CL1