What are the responsibilities and job description for the Director of Clinical Operations (Remote from Massachusetts) position at Jobgether?
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of Clinical Operations in Massachusetts .
We are seeking a highly driven and strategic clinical operations leader to take ownership of a fast-growing behavioral health service line. This role is responsible for building scalable operational systems, leading cross-functional teams, and ensuring the delivery of high-quality care across multiple sites. You will oversee clinician onboarding, staffing, and readiness while driving key performance metrics and operational efficiency. The ideal candidate thrives in a data-driven environment, excels at problem-solving, and has experience managing complex, multi-site healthcare operations. This position offers the opportunity to influence business outcomes, shape operational strategy, and play a pivotal role in expanding access to behavioral health services nationwide.
Accountabilities
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
We are seeking a highly driven and strategic clinical operations leader to take ownership of a fast-growing behavioral health service line. This role is responsible for building scalable operational systems, leading cross-functional teams, and ensuring the delivery of high-quality care across multiple sites. You will oversee clinician onboarding, staffing, and readiness while driving key performance metrics and operational efficiency. The ideal candidate thrives in a data-driven environment, excels at problem-solving, and has experience managing complex, multi-site healthcare operations. This position offers the opportunity to influence business outcomes, shape operational strategy, and play a pivotal role in expanding access to behavioral health services nationwide.
Accountabilities
- Lead end-to-end service-line operations, including clinician onboarding, deployment, and readiness for new program launches.
- Design, implement, and continuously improve scalable processes and systems to ensure efficiency, accuracy, and consistent service delivery.
- Use data to drive decision-making, creating and managing dashboards, metrics, and KPIs to measure performance and identify improvement opportunities.
- Collaborate cross-functionally with Legal, Payroll, Recruiting, Technology, and other teams to ensure operational alignment.
- Drive operational improvements to enhance provider and client experience, streamline workflows, and optimize margins.
- Lead, coach, and develop teams that demonstrate accountability, precision, and excellence in service delivery.
- Communicate clearly with stakeholders, influencing business growth and providing direction on complex operational issues.
- Bachelor’s degree in healthcare administration, business, or a related field.
- 5 years of experience in consulting, healthcare operations, or multi-site clinical management.
- Proven ownership mindset with the ability to translate tasks into measurable business outcomes.
- Strong quantitative skills and proficiency in Excel; ability to convert data into actionable strategies.
- Experience leading cross-functional teams through operational growth, change, and complexity.
- Excellent executive communication skills for engagement with clinicians, clients, and senior leaders.
- Passion for solving complex operational challenges in a mission-driven healthcare organization.
- Comfortable working in a high-growth, high-accountability, remote environment.
- Competitive total compensation including base salary and performance incentives tied to results.
- 100% remote work with national impact and executive visibility.
- Comprehensive medical, dental, vision, life, and 401(k) benefits.
- Flexible vacation and wellness days to support work-life balance.
- Opportunity to lead a core business line and influence healthcare innovation.
- Culture of ownership, transparency, and results where high-impact ideas are recognized.
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.