911 Public Safety Dispatcher

The Jones County Joint Communications Center is accepting applications and resumes for Full-Time 911 Public Safety Dispatchers. The 911 Public Safety Dispatcher is the first-line public safety professional that handles requests for public safety services as requested. The Public Safety Dispatcher processes and answers both emergency and non-emergency calls for service via phone, radio and computer to dispatch the appropriate police, fire, and EMS agencies. Operates computers to enter information regarding warrants, missing person, stolen property, etc. and to receive needed information. Files and keeps records. Performs all other related duties as assigned.

Qualifications

• High school diploma or equivalent required
• Knowledge of office procedures and standard office equipment including the basic knowledge of personal computers and applications
• Hear at a normal speaking range
• Establish and maintain good working relations with the general public under all circumstances
• Speak in a clear, concise voice; ability to understand and follow oral and written instructions
• Learn and memorize code and procedures
• Read maps
• Work effectively under stressful conditions regardless of the situation
• Skills in the operation of two-way radio, multi-line telephone, TDY for the Deaf, computer aided dispatch and NCIC/IOWA system software
• State of Iowa NCIC Certification within six (6) months of employment
• Completion of ILEA 40 hour telecommunicator school within one (1) year of hire
• Must possess a valid driver’s license to operate a motor vehicle in the State of Iowa
• Pass a thorough background check which includes a criminal history review
• Regular work attendance required
  
  

Shift

• Must be able to work all shifts, including voluntary and forced overtime without any restrictions.
• Current available shift is 10P-8A, Saturday through Tuesday.
  
  

Salary

• Starting Hourly Wage is $22.19/hr to $29.18/hr depending on prior experience; plus $0.50 shift premium, if applicable.
  
  

Benefits

• Comprehensive benefit package which includes the following: Medical, Dental, Vision, Life insurance. Iowa Public Employee's Retirement (IPERS) pension plan, Deferred Compensation and Flex Spending.
  
  

Deadline

• Applications will be accepted until 4:00 p.m. on Wednesday, May 13th, 2026.
• Applications will be reviewed as they are received.
  
  

TO APPLY: Applications can be completed on the Jones County Iowa website at https://www.jonescountyiowa.gov/employment. Resume and cover letters can be submitted online along with the application or sent via email to steph.wallace@jonescountyiowa.gov or by mail to: P.O. BOX 167, Anamosa, IA 52205.

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