Claims Adjuster

A bit about us :

Commercial Insurance for small and medium sized businesses.

Why join us?

We have been voted 4 years in a row by Great Place to Work and Fortune as one of the best places to work in the Financial Services & Insurance Industry. We offer strong benefits, growth, and culture!

Job Details

Manages the settlement of complex, high-value claim and suit files independently. Cases will involve complex coverage, liability, damages and / or injuries. Manages independent adjusters and attorneys assigned to the Examiner’s files. Has settlement authority in excess of adjusters. May extend settlement authority to staff adjusters.

Essential Duties and Responsibilities :

• Analyze, review and interpret policies to resolve coverage and assess liability.
• Independently handle more complex and high-exposure Commercial General Liability claims.
• Under general supervision and direction, resolves beginning to moderately complex Property & Marine claims by investigating losses, negotiating settlements, presenting evidence in legal proceedings while maintaining adequate production and quality levels.
• Investigates claims by interviewing shipper, consignee, witnesses, requesting and obtaining official reports, requesting and reviewing survey reports, and comparing claim information with evidence.
• Independently manage files in litigation.
• Establish and maintain proper loss and expense reserves.
• Determine what investigation is necessary in order to bring a claim to an equitable conclusion for all parties involved.
• Properly document information in the claim file.
• Review insurance policies for coverage and make recommendations.
• Make decisions regarding the liability of an insured.
• Maintain a working diary of assigned claims.
• Return phone calls promptly.
• Provide excellent customer service.
• Assist in the training of personnel within the unit.
• Perform other similar or related duties as assigned.

Required Education / Experience :

Salary : $70,000 - $90,000