Systems Engineer

Position Summary: 

The Systems Engineer will be part of a talented team of systems engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance, and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis. 

A great Systems Engineer has excellent communication skills and knowledge of enterprise systems, servers, network, security, and other various technical infrastructure. The ideal candidate will also have an analytical mindset and a keen eye for detail.

Essential Functions And Responsibilities:  

Safety  

• Follows plant safety procedures and guidelines. 
• Informs supervisor of safety issues; reports any workplace injury or incident immediately. 

Tasks  

• Monitoring and support of servers, storage, telecommunications, ERP, and network systems. 
• Engage with external vendors/resources as required to support IT infrastructure. 
• Execute the IT change control process during the execution of critical IT system changes.  
• Participate as required in the execution of IT infrastructure procedures. 
• Participate as required in IT project requirement definition, solution research, validation, implementation, and documentation. 
• Participate in the implementation of systems to automate IT tasks, enhance security, and prevent service interruptions. 
• Act as tier-3 IT support as required for local and remote users including monitoring the operating environments, responding to incidents, problems, and planning for growth. 
• Overall end-user system profile provisioning process across all platforms including logical and physical access.  
• Participate in all aspects of IT project execution and day-to-day IT functions including technical innovation, change control and documentation. 

 Qualifications:

• BS/MS degree in Computer Science, Engineering, or a related subject. 
• 1-4 years of experience managing servers, storage, telecommunications, and network systems. 
• Ability to appropriately prioritize support needs and delegate where appropriate. 
• Ability to support Enterprise IT systems utilizing both internal and third-party resources. 
• Understands Enterprise IT best practices for security, standardization, availability, and support. 
• Understands promote-to-production environment as well as change control processes. 
• Desire to continually learn new technologies and improve skill set. 
• Strong verbal, written, telephone and public relations skills. 

Technical Knowledge Required 

• Experience with Microsoft Client and Server Operating Systems. 
• Experience with installing, configuring, and troubleshooting Windows based environments. Knowledge of Active Directory Administration (User, Group, Computer, Group Policy). 
• Experience with scripting (e.g., PowerShell). 
• Experience with network architecture and connectivity, setup and install, support and troubleshooting. 
• Experience with systems monitoring solutions. 
• Experience with using Help Desk systems in an Enterprise environment. 
•  Knowledge of Imaging and Disk Duplication technology. 

Additional Skills 

• Experience with virtualization and containerization (e.g., VMware, Citrix). 
• Experience with installing, configuring, and troubleshooting AS400 based environments. 
• Experience with managing a combination of on-prem, hosted, and cloud-based systems. 
• Experience with maintenance and administration of Enterprise Resource Planning (ERP) systems. 
• Experience with Cloud systems, preferably in Microsoft Azure. 
• Office 365 and SQL Server Administration. 

More than a job.  Grow, belong, and make a difference. 

At D&W Fine Pack, we don’t just make packaging, we build purpose, pride, and strong teams. Whether you’re launching your career or bringing years of experience, this is a place where you can grow, be supported, and make a real impact. Our culture is built on four core values that guide everything we do: 

• Dedicated to Excellence– We hold ourselves to high standards in safety, sustainability, quality, and service.
• Winning with Success– We keep improving to deliver more for our customers and community.
• Focused on Service– We listen, act fast, and support both our customers and each other.
• People with Purpose– We work as one team, showing respect, integrity, and care for all.

Benefits That Matter 

Taking care of our team is a priority. Our benefits include: 

• Medical, Dental, and Vision coverage
• 401k with company match
• Short and Long-Term Disability (STD/LTD)
• Company-paid Life Insurance
• FSA’s for Medical & Dependent Care
• Employee Assistance Program (EAP) –counseling, financial tools, legal help & more
• Wellness program
• Cancer Expert Now – access to expert consultations for cancer diagnosis and treatment guidance
• And more!

If this sounds like the kind of company and team you want to grow with, we’d love to hear from you.

Work Environment:

While performing the duties of this position, the employee’s work is performed in a typical interior/office work environment.  The employee is expected to maintain an organized work area and contribute to the overall decorum of a professional setting.   A minimal amount of work will require exposure to the manufacturing facility.  The employee is expected to be familiar with and compliant with all plant safety and cleanliness (GMP) regulations.  Workdays are generally Monday through Friday; however, the employee is expected to work additional, including weekend, hours as required to fulfill job duties.