Materials Specialist

BioLegend develops world-class, cutting-edge antibodies and reagents for biomedical research, manufactured in our state-of-the-art facility in San Diego. Our mission is to accelerate research and discovery by providing the highest quality products at an outstanding value, along with superior customer service and technical support. Our product expertise covers a diverse set of research areas including Immunology, Neuroscience, Cancer, Stem cells, and Cell Biology.

Job Summary

BioLegend develops world-class, cutting-edge antibodies and reagents for biomedical research, manufactured in our state-of-the-art facility in San Diego. Our mission is to accelerate research and discovery by providing the highest quality products at an outstanding value, along with superior customer service and technical support. Our product expertise covers a diverse set of research areas including Immunology, Neuroscience, Cancer, Stem cells, and Cell Biology.

BioLegend is looking for an effective communicator to serve as our Materials Specialist who does well with organization and structure. In this role you will operate in a fast paced high volume environment, staying in constant communication with customer service, packaging technicians, and shipping representatives to ensure on time delivery with 100% customer satisfaction. This role is essential to keeping the finished goods organized and accounted for. A candidate for this role should also be comfortable with and use discretion when dealing with errors and complaints.  

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Correct orders picked and/or packaged incorrectly
• Assist in troubleshooting shipping errors
• Aid team member in locating finished goods inventory
• Coordinate inter-department transfers
• Print labels
• Operate and troubleshoot a label printer
• Maintain high attention to detail
• Run daily reports
• Putaway inventory daily
• Correspond with customer service to investigate customer complaints
• Update complaint findings for monthly reports
• Maintain quality reports
• Reconcile inventory
• Tidy items in Freezers/Cold room/Ambient area
• Troubleshoot the Exacta Operator interface

iACT Competencies

• innovate – Be better, keep improving, be more efficient, creative, and be in the forefront of development
• Aspire – Have desire, purpose, and ambition challenging ourselves to push the limits and reach new heights
• Collaborate – Foster teamwork, common goals, selflessness, communication and mutual support
• Transform – Adapt, learn, re-invent and change for future development and growth

Minimum Qualifications – Education and Experience 

• High School Diploma
• Ability to communicate effectively with both written and verbal communications
• 3 years’ experience working with enterprise resource planning (ERP)
• 3 years working in ISO 13485 environment
• Ability to problem solve with minimal support

Preferred Qualifications – Education and Experience

• 2 years’ experience with Microsoft Dynamics (NAV)
• IATA/DG/DOT Certified
• 2 years’ experience in Biotech related industry

Work Environment & Physical Demands

Warehouse

While performing the duties of this job, the employee regularly works in a warehouse environment. Occasional exposure to a laboratory environment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, bend, talk and hear.

Condition of Employment

Concerns regarding COVID-19 continue as positive cases are experienced in the communities in which we operate. Please be aware that, as a condition of employment, BioLegend requires proof of COVID vaccination for all U.S.-based employees (subject to limited exceptions) beginning January 18, 2022.