Quality Lead

The Lead QA Auditor is responsible for all aspects of the internal quality systems audit program, including, but not limited to: audit planning, execution, follow-up and re-audit to ensure ISO compliance.  Maintaining audit systems and information management.  QA auditor reviews protocols, qualification, and validation procedures documented by the organization.  The QA Auditor is expected to follow the procedures and drive consistency of criterion and auditing best practices across the organization. If a manufactured product does not meet quality specifications, the QA Auditor investigates and reports the findings.   

Position Responsibilities May include: 

• Audit product and process and report per documented standards and engineered drawings,   
• Ensure all technicians / auditors are at the assigned stations with proper tooling for the job and ready to start on time.  
• Support with the identification and development of required procedures and processes related to the QMS (Quality Management System).  
• Inspect work areas and ensure they meet 5S standards.  
• Perform independent audits of product and process to further strengthen Quality Assurance.  
• Assist production personnel in 5 Whys and corrective actions.  
• Support UL, ETL and other third-party audits and inspections   
• Make decisions on severity of product defects and process NCMR    
• Perform QC Lab Testing and any other testing as required.  
• Ensure all required reports and documents are accurately and timely completed.  
• Assist in calibration efforts and equipment maintenance.  
• Assist in training of new auditors or new processes or change of a process.  
• Team up with cross functional team to conduct trials, product and machine validation    
• Support continuous improvement projects.  
• Review engineering documents and provide input as requested   
• Follow through on supplier related matters as per applicable local procedures.  
• Perform safety audits, toolbox talks, and ensure auditors are following all safety rules.  
• Assist with the Management Audits and prepare audit reports  
• Perform additional projects/duties to support ongoing business needs. 

Nature & Scope:

• Oversees a group of employees and ensures job is done correctly  
• Provides daily objectives  
• Guides team at task level to ensure company goals are met  
• Is recognized as an expert in own area within a department  
• Provides mentoring and training for new employees  

Knowledge & Skills:

• Intermediate working knowledge of Microsoft Office – Outlook, Excel, Word and PowerPoint  
• Excellent verbal and written communication skills  
• Strong interpersonal skills and ability to work with teams and build relationships  
• Ability to focus and high level of attention to detail and accuracy and effective problem solving skills  
• Ability to understand how to use mechanical and electrical test equipment/digital test devices  
• Familiar with use and understanding of basic measurement tools such as Calipers, Micrometer and use of power tools and hand tools   
• Effective organizational and time management skills  
• Ability to be independent and self-disciplined, allowing for timely audit report submission and follow up   
• Ability to understand and prepare basic statistical information  
• Ability to input data in to computer systems or databases  
• Ability to interpret and follow work policies and procedures including safe work practices 
• Ability to apply good judgement, strong work ethics and integrity on the job. 

Experience:

• 2 years of experience as a QA auditor, inspector, technician, or equivalent preferred   
• Strong understanding of the ISO 9001/14001 required  

Education/Certification:

• High school diploma or GED equivalent  
• College degree, vocational / technical training, and/or other certifications are a plus but not required 

People Management: No 

Physical Requirements / Work Environment:

• Must be able to perform essential responsibilities with or without reasonable accommodations.  
• Some lifting (up to 20 lbs.). 
• Long hours on a computer keyboard.  
• Prolonged periods of standing and/or walking.   
• Must be able to walk 3 to 5 miles a day.  
• Standing, walking, bending, stooping, etc. to move, view and transfer product. 

Reports To: 

• Supervisor, Quality 

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.