Quality Engineer 2

The Quality Engineer oversees all quality-related activities undertaken to support manufactured products at DTTP, the Products we procure from other sister plants, and the products and accessories we procure from third-party vendors. Responsible for the continuous improvement of the organization’s product quality and procedure adherence to ensure quality consistency. Reviews quality standards, tolerances, and engineering changes. Evaluates engineering changes for existing products, outsourced parts, processes and subassemblies, and new products. Analyzes engineering specifications and manufacturing processes for newly introduced products, Develops test plans and quality testing equipment. Monitors periodic warranty reports and drives improvement initiatives. Investigates and analyzes complex quality problems, recommends solutions, and ensures corrections are made.

Position Responsibilities may include (and is not limited to what shown below):

• Be the advocate for the manufacturing operations and end customers, ensuring all the new products are launched at a better-quality level than the products we currently produce. 
• Through a comprehensive set of established metrics, the Quality Engineer tracks and communicates the current state of product launches and the performance of the products that were launched. 
• Drive a culture of continuous improvement and assuring product quality by virtue of standards adherence. 
• In coordination with others, Tech Services, Quality Control, Reliability, Warranty Analytics, and Supplier Quality, oversee and drive the Corrective and Preventive Actions related to quality issues, directly affecting DTTP operations.   

o This applies to new products that are manufactured at DTTP and products manufactured at other Daikin sister plants by taking the lead with multidisciplinary teams to drive corresponding efforts to execute corrections to product designs/standards, supplier issues, and even internal manufacturing processes. 

o Communicate internally regarding current quality problems such as 8D’s- problem description, status, root cause analysis, and resolution timetable. 

• Create and take the leadership role to complete Development Quality Improvement and Warranty Monitoring reporting activities for all new product launches. 
• Lead and orchestrate all New Product Launch related efforts to minimize the impact on manufacturing operations.  
• Provide support to production and ensure system adherence 
• Ensure that product design, supplier, reliability, and component changes have been fully verified and validated through the design engineering test processes and reliability test processes.  
• Coordinate with cross-functional teams to resolve quality issues. 
• Ensure product design, supplier, and component changes are validated. Conduct root cause analysis and implement corrective actions for moderate issues. 
• Manage small projects with some guidance from managers and other engineers.
• Coordinate effectively with the Design, Procurement, Supplier Quality Assurance, and Reliability Departments to ensure that supplier changes and internal changes are fully qualified before implementation.  
• Proficient use of basic quality tools,control plans and SPC. 
• Solid understanding of manufacturing defects and quality issues. 
• Basic root cause analysis and corrective action implementation
• Ability to convert data into actionable information.
• Ensure that the Quality Policy and the Daikin Core Values are: 1) understood at all levels in his/her department, and 2) used as a guide to all decision-making in his/her department.  
• Ensure smooth operation of the Development Quality Department – Set clear expectations, reasonable work assignments, fair scheduling, equal job opportunity but effective hiring, firm discipline, high-performance team management, transparent budgeting/spending, and environmentally friendly practices.  
• Intermediate project management skills.
• Identify potential risks
• Implement basic quality assurance practices to ensure project deliverables meet required standards.
• Lead data collection and analysis for quality improvement projects.
• Implement basic quality tools and statistical process control (SPC).
• Perform additional projects/duties to support ongoing business needs.

Nature & Scope:

• Applies practical knowledge of job area typically obtained through advanced education and work experience.
• Encouraged to seek continuous improvements.
• Performs a range of mainly straightforward assignments.
• Works independently with general supervision.
• Problems faced are difficult but not typically complex.

Knowledge & Skills:

• Good interpersonal skills and leadership qualities. Capable of managing multiple projects and activities with a high level of urgency by using the PDCA approach to deliver quick but effective results. 
• Capable of managing projects and activities with a high level of urgency by using the PDCA approach to deliver quick but effective results. 
• Six Sigma and/or Quality Engineering certification will be a plus.    
• Working knowledge of HVAC system designs and standards. Understanding of common manufacturing defects and quality issues in HVAC systems or similar industry
• Ability to convert data into actionable information by utilizing statistical methods to characterize and analyze data to find potential solutions to problems and facilitate decision-making.  
• Familiar with data analysis tools, such as Minitab, Excel (pivot tables), Tableau, MAPICS, etc. 
• Strong problem-solving skills to effectively identify root causes of quality problems and drive multidisciplinary teams to find and execute solutions by utilizing DMAIC, Design of Experiment, 6 sigma methods, FMEA, 8 Disciplines, lean methods, etc. 
• Solid skills in Engineering standards/drawing interpretation.  
• Good communication skills, including presentation development, meeting organization/facilitation, clear conveyance & transmission of information through written & verbal form. 
• Good knowledge in quality management systems with good technical background (HVAC preference), to drive supplier quality improvements
• Ability to apply good judgment, strong work ethic, and integrity on the job.

Competencies:

Experience:

• 2- 4 years of experience in Quality Engineering or equivalent manufacturing/engineering environment. 

Education/Certification:

• Bachelor's degree in Engineering (Mechanical, Industrial, or related field).
• Six Sigma Green Belt or equivalent preferred.

People Management: No

Physical Requirements / Work Environment:

• Must be able to perform essential responsibilities with or without reasonable accommodations

Reports To:

• Quality Manager or Sr Manager, Quality Director or Sr Director

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes about individuals with disabilities.