Administrative Assistant 2

The Administrative Assistant provides support for the assigned department, including general office duties and customer service. Manages calendar, meetings, travel, correspondence, and budget. Develops and prepares presentations and reports. Ensures work aligns with business unit needs and objectives.  

Position Responsibilities may include;  

Provide varied complex and confidential administrative assistance  
Manage contact lists including phone and email  
Organize and maintain general and confidential files 
Create, update, and maintain electronic and hard copy documents/files  
Process invoices, A/P vouchers and expenses reports  
Prepare documents, filing and other general office duties as required.  
Handle incoming and outgoing phones, correspondence; process incoming and outgoing mail  
Read and analyze memos, submissions, and reports to determine their significance and plan their distribution  
Follow up on projects, transmits information, and keeps informed of department activities, schedules, and arranges for meetings 
Organize own work, set priorities, and meet critical deadlines 
Generate, analyze, and deliver various reports as required  
Assist with travel arrangements as needed  
Order and maintain supplies including office supplies, business cards, etc.  
Perform additional projects/duties to support ongoing business needs.  

Nature & Scope:

Applies practical knowledge of job area typically obtained through advanced education and work experience   
Performs a range of straightforward assignments   
Works independently with general supervision   
Problems faced are difficult but not typically complex   

Knowledge & Skills:

Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email  
Ability to effectively establish positive professional working relationships with internal, external customers and employees  
Proficient in the use of Microsoft Office; Word, Excel & Outlook and PowerPoint and database applications  
Professional verbal and written communication skills including questioning and listening skills  
High level of attention to detail and accuracy; effective problem-solving skills  
Ability to multitask and work independently with little supervision  
Strong organizational and time management skills including effective prioritization skills  
Ability to use discretion and handle sensitive confidential information  
Positive, professional attitude, with ability to diffuse negative situations  
Professionalism – patience, poise, and tact  
Always displays confidence and control   
Ability to thrive in a faced paced, constantly changing environment  
Ability to apply strong work ethics and integrity on the job   

Competency: 

Experience:

2 – 4 years of experience in a customer service-related role  
3 years in an administrative role   

Education/Certification:

High School diploma and advanced education preferred  

People Management: No 

Physical Requirements / Work Environment: 

Must be able to perform essential responsibilities with or without reasonable accommodations 

Reports To: 

Department Supervisor/Manager 

Compensation: $28.70 - $35.88 /Hourly 

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.  

Salary : $29 - $36