Career Advisor (800017)

Job Description

• Build and maintain professional one-on-one relationships with clients to address and eliminate barriers to employment, using individualized assessments, case coordination, and personalized support.
• Deliver consistent, comprehensive case management and ongoing follow-up to support client success.
• Conduct new customer orientations to introduce program expectations, resources, and next steps.
• Support participants in meeting contract goals and achieving successful outcomes through close collaboration with schools, account managers, and internal leadership.
• Facilitate a full range of professional development workshops, ensuring alignment with business and participant needs.
• Maintain an organized and up-to-date database of clients, including detailed documentation of all interactions, milestones, and progress notes.
• Ensure timely follow-through on participant activities, as outlined in contract deliverables and funding requirements.
• Provide individualized assessments and refer participants to appropriate community and social service agencies as needed.
• Accurately complete all enrollment documentation and ensure compliance with program requirements.
• Document all participant activity in case notes and ensure post-placement follow-ups are completed per contract guidelines.
• Proactively address and resolve attendance issues to support participant retention and engagement.
• Assist in the preparation of project reports, including participation tracking and job placement data.
• Oversee program elements such as workshop coordination, grant distribution within allocation limits, and collection of performance metrics.
• Manage and enhance the job preparation workshop curriculum to ensure business relevance, participant engagement, and measurable outputs.
• Partner with business services to align program offerings with labor market needs and available job opportunities.
• Develop and implement communication plans to ensure staff awareness and alignment with center-wide goals.
• Actively participate in training, capacity building, and professional development to support continuous improvement.
• Collaborate with leadership to identify and resolve operational challenges through strategic process improvements.
• Provide operational and compliance support, including coverage for intake services and adherence to contract standards.
• Perform other duties as assigned, contributing to the overall success of the team and organization.
  
  

Qualifications

• Proven ability to adapt and remain flexible in response to evolving contract requirements and stakeholder needs.
• Proficient in Microsoft Office Suite and Google Workspace (Docs, Sheets, Slides, etc.).
• Minimum of two years of experience in:
• Career advisement and workforce development
• Workshop facilitation and public speaking
• Curriculum design for workforce training
• Content creation tailored to jobseekers and professional audiences
• Exceptional organizational and time management skills, with the ability to prioritize tasks and accurately document client interactions.
• Strong written and verbal communication skills, including professional phone and email etiquette.
• Demonstrated leadership and the ability to perform in fast-paced, dynamic environments with multiple stakeholders and shifting priorities.
• In-depth understanding of a wide range of career paths and occupational fields, with a strong preference for familiarity with roles in the healthcare sector.
• Customer service experience required, with a commitment to providing high-quality support to a diverse client base.
• **Education:** Bachelor’s degree preferred in Education, Social Services, Healthcare, or Communications; equivalent experience (2 years) in a related field may be considered in lieu of a degree.
  
  

Additional Information

All information will be kept confidential according to EEO guidelines.

_Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions._

_When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others._

_At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law._