Director, Youth & Young Adults Jobs Program

Job Title: Director, Youth & Young Adults Jobs Program

Organization: Joan's House, Inc

Location: District 8, Prince George's County, Oxon Hill, MD

Position Type: Full Time

Compensation: $90,000 Benefits

About Joan's House, Inc:

Joan's House, Inc is a non-profit organization dedicated to improving the lives of individuals and families in Prince George's County, MD. Our mission is centered on empowerment, education, and community development, and we are committed to making a positive impact in underserved communities.

The Director of the Youth & Young Adults Jobs Program provides strategic and operational leadership for the District 8 Youth and Young Adults Jobs Program. This role ensures the program operates effectively, efficiently, and in alignment with the organization’s mission to create equitable employment pathways for youth and young adults.

The Director works collaboratively with program leadership and staff to strengthen systems, improve service delivery, and ensure consistent, high-quality outcomes for participants ages 15–24. This position plays a critical role in building internal capacity, enhancing accountability, and supporting sustainable program growth.

• Provide leadership and direction for the District 8 Youth and Young Adults Jobs Program.
• Support the development, implementation, and continuous improvement of workforce programming.
• Ensure program activities align with organizational goals, community needs, and funder expectations.
• Identify operational challenges and implement solutions to enhance program effectiveness.

• Supervise and support workforce development staff, fostering a collaborative and accountable team culture.
• Provide coaching, guidance, and professional development opportunities for staff.
• Support performance management processes and promote continuous learning.
• Encourage clear communication, teamwork, and shared responsibility across the workforce team.

• Oversee day-to-day program operations to ensure smooth and consistent service delivery.
• Develop, refine, and implement standard operating procedures to support program efficiency.
• Coordinate internal workflows related to intake, enrollment, case management, and job placement.
• Collaborate with internal departments to ensure alignment and operational clarity.

• Lead the effective use of the organization’s CRM system to track participant progress, outcomes, and compliance.
• Ensure staff are trained and supported in accurate and timely data entry.
• Monitor data quality and use program data to inform decision-making and continuous improvement.
• Support reporting requirements for internal leadership and external funders.

• Ensure programming is youth-centered, trauma-informed, and culturally responsive.
• Promote high standards of care, professionalism, and ethical engagement with participants.
• Support partnerships with employers, training providers, and community organizations to expand opportunities for participants.

• Ensure compliance with grant requirements, contracts, and organizational policies.
• Support program reporting, audits, site visits, and funder communications as needed.
• Promote consistent documentation and adherence to program guidelines.

Required Qualifications

• Bachelor’s degree in Workforce Development, Social Work, Public Administration, Education, Human Services, or a related field (Required).
• Masters Degree in Workforce Development, Social Work, Public Administration, Education, Human Services, or a related field (Preferred)
• Minimum 7–10 years of workforce development experience, including supervisory or leadership experience.
• Demonstrated experience working with youth and young adults (ages 15–24).
• Proven ability to strengthen systems, manage teams, and improve program operations.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work collaboratively in a nonprofit, mission-driven environment.
• Ability to pass a background check.

• Experience managing grant-funded or publicly funded workforce programs.
• Familiarity with workforce systems and community partnerships.
• Experience developing operational procedures and outcome-tracking tools.
• Strong relationship-building skills with funders, employers, and community stakeholders.

How to Apply:

Interested candidates should submit their resume, a cover letter outlining their qualifications and interest in the position to and admin@joanshouseinc.org cc romelw13@joanshouseinc.org

Deadline for Application: January 27, 2026

Joan's House, Inc is an equal opportunity employer and encourages candidates from all backgrounds to apply. We value diversity and inclusion in our workforce and are committed to upholding our mission in the community.