What are the responsibilities and job description for the Program Manager position at JMS Talent Partners?
Our client in Indianapolis, IN, is looking for a contract Engagement Manager to join their team!
This is a hybrid/full-time/12-month contract positio
nHourly range based on experience: $100/H
R
Our client is looking for an Engagement Manager to support a key program within one of their life sciences clients. The program is a supplemental benefits initiative designed to provide employees and associations with additional discounts beyond standard prescription benefits and health insurance. The program operates across multiple workstreams and requires dedicated leadership to coordinate between Product Owners, business stakeholders, and delivery teams. This role will require regular on-site travel to Indianapolis, I
N.
As the program's strategic anchor, you will align delivery with overarching business objectives, manage complex stakeholder ecosystems, and ensure seamless program adoption across multiple workstreams. Key responsibilities include strategic program planning, resource optimization, stakeholder management, risk mitigation, and ensuring programs are completed within scope, budget, and timeli
ne.
Role Responsibilit
- ies:Program Leader
- shipServe as the primary point of contact and accountability for the Employer Program engagem
- ent.Own the overall program plan, tracking milestones, dependencies, and delivery progress across all active workstre
- ams.Facilitate regular cadence meetings and working sessions with client stakeholders and internal delivery te
- ams.Identify risks and issues early, develop mitigation plans, and escalate appropriately when nee
- ded.Stakeholder Manage
- mentBuild and maintain strong working relationships with Product Owners, business leads, and program spons
- ors.Communicate clearly and consistently with stakeholders at all levels, from working teams through to executive spons
- ors.Prepare and deliver program status updates, executive briefings, and steering committee materials as requi
- red.Manage stakeholder expectations proactively, particularly around scope, timeline, and resource chan
- ges.Cross-Workstream Coordina
- tionCoordinate across multiple parallel workstreams, ensuring alignment on priorities, handoffs, and shared dependenc
- ies.Partner closely with Product Owners to ensure business requirements are clearly understood and reflected in deliv
- ery.Facilitate cross-team decision-making and remove blockers that prevent workstreams from moving forw
- ard.Ensure consistent communication and alignment between business and delivery teams throughout the engagem
- ent.Delivery Overs
- ightMonitor delivery quality and ensure commitments made to Lilly are met on time and within sc
- ope.Track and report on key program metrics, including milestone completion, open risks, and resource utilizat
- ion.Maintain accurate and current program documentation, including status reports, RAID logs, and decision regist
- ers.Support internal reporting requirements for delivery leaders
hip. Experience/Skills Requi
- red:3 years of experience working as a Program Manager, Engagement Lead, or Account Manager leading large-scale, multi-million dollar corporate or enterprise progr
- ams.10 years of total Project/Program Management (PMO) experie
- nce.5 years of professional consulting or client-facing agency experie
- nce.Industry expertise: familiarity with employer benefits, prescription programs, or health insurance a strong
- plusFinancial Capability: Competent to manage $2M programs annually, including driving forecast accuracy and program profitabil
- ity.Stakeholder Savvy: Proven mastery in maintaining key corporate relationships, driving critical decisions, and providing thoughtful leadership to clients and matrixed internal te
- ams.People Management: Experience managing 10 team members, including other Project Manag
- ers.Core Toolkit: Expertise in using collaboration and project tracking tools like Smartsheet, Lucidcharts, Google Apps, and MS Off
- ice.Communication Excellence: Exceptional written, verbal, and presentation communication skills; strong troubleshooting, collaboration, and risk management capabilit
ies.Additional Preferred Experience/Ski
- lls:Substantial life sciences/pharmaceutical experi
- enceBachelor’s Degree preferred, or equivalent experi
- enceSalesforce technical certification in Salesforce (Admin certified) Prefe
- rredCSM, Agile, or PMP certifications are nice to
Salary : $100 - $120