What are the responsibilities and job description for the Account Lead - North America position at JML?
Company Description
JML, established in 2000, is a leader in innovative design and quality production within the soft trims industry. With a skilled team of technical professionals, we collaborate with local and global apparel brands to bring their seasonal visions to life. Known for our unwavering commitment to product quality, we prioritize building lasting client relationships. Each delivery reflects our strict adherence to operational and manufacturing excellence, ensuring every detail meets the highest standards.
We are seeking a highly motivated Account Lead to join our team. In this role, you will be responsible for managing client relationships, overseeing product developments, and ensuring the successful execution of projects. You will serve as the daily liaison between clients and internal teams, ensuring that deliverables align with client objectives.
Responsibilities:
Client Relationship Management
* Serve as the day-to-day contact for assigned clients
* Build and maintain long-term relationships
* Understand client goals, challenges, and expectations
Product Development & Sampling
* Coordinate development, sampling, and approvals
* Translate client design briefs into technical specifications
* Work with internal stakeholders to meet quality and performance standards
Project Coordination
* Work with internal stakeholders to deliver on client needs
* Ensure projects are completed on time and within scope
* Monitor progress and keep clients informed
Qualifications:
· Bachelor’s degree in textile-related business
· 5 years of experience in brand management
· Extensive knowledge in soft trims, familiar with textile raw material development processes
· Excellent communication and presentation skills.
· Ability to manage multiple projects in a fast-paced environment.
. Proficiency in data analysis, reporting, and project management tools.