Dental Receptionist

About the Role

Hours: M-F 8am-5pm

Pay: $22.64/hr

We are seeking a friendly and organized Dental Receptionist to join our team. The Receptionist will be the first point of contact for patients, ensuring a positive experience by answering phones, scheduling appointments, greeting clients, and supporting the front office with various administrative tasks. This role is perfect for someone who is detail-oriented, enjoys working in a fast-paced environment, and thrives on providing excellent customer service.

What You’ll Do

• Answer incoming calls (up to ~100 daily) and assist patients with inquiries
• Schedule and confirm appointments for dentists and hygienists using NextGen
• Greet and check in patients, ensuring a welcoming experience
• Verify insurance and eligibility
• Maintain and update patient records, referrals, and x-rays for insurance submission
• Receive and process fees or credit card payments before appointments
• Order office supplies and maintain inventory
• Ensure the front office is clean, organized, and professional in appearance
• Support back-office tasks and assist the Dental Center Manager as needed

Qualifications

• High school diploma required; Dental Assisting Certificate preferred
• At least 1 year of experience in a dental office (or equivalent combination of education/experience)
• Strong communication and listening skills
• Computer literacy (Microsoft Word, Excel, PowerPoint, Outlook; NextGen experience a plus)
• Ability to manage time effectively and meet deadlines
• Strong organizational skills and attention to detail
• Ability to use office equipment (phones, fax, copier, scanner)
• Fluency in another language preferred
• Must maintain confidentiality and comply with HIPAA regulations
• CPR/First Aid certification preferred (or willingness to obtain)
• Flexibility to travel if needed

Job Type: Full-time

Pay: $22.64 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $23