JLS Mailing Services, Inc.                                                                

Job Description (last update 8/20/2019)

Job Title: Mail and Print Services Supervisor

Work Location: 672 Crescent St. Brockton, MA 02302

Division/Department: Mailing Services

Reports to: Operations Manager

Full-time   

Position Objectives:  This objective of this position is manage a team keeping pace with all assigned priority work projects per departments committed schedule.     Assure al work is performed to agreed quality standards and is done in a safe and productive manner.  Assist and support proper end of shift shut-down procedures.  Elevate any concerns to proper chain of command so that any project delays are properly communicated..

Responsibilities:

• Mailing Services Area   Assist and support all areas including bindery, folding, cutting, standard/file based inserting, addressing systems, metering and shipping systems and Custom Hand Mailing area.
• Digital Print Services Area – Assist and support all areas including print production of both black and white and color production units delivering cut sheet output.
• Over see quality and accuracy of all work performed on the Second Shift\
• Working knowledge of all production software.  Assist and train second shift team members when needed.
• Train as backup for other staff members for vacations and other absences
• Other duties as required

Requirements:

• Strong team player; willing to support other departments as needed

Education and/or Work Experience:

• Bachelor’s or Associate’s  Degree required or equivalent related work experience.
• Print and Mail Industry experience is strongly preferred
• Previous computer proficiency in most Microsoft applications such as Outlook, Excel, Word also helpful
• Prior supervisory experience
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.. 

Physical Requirements: 

• Ability to safely and successfully perform the essential job functions consistent with the federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. 
• Ability to maintain regular, punctual attendance consistent with the ADA, and other federal, state and local standards
• Must be able to lift and carry up to 50 lbs
• Must be able to communicate clearly on telephone and in person
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