What are the responsibilities and job description for the Billing Specialist position at JLM Wholesale?
JLM WHOLESALE, INC.
Billing Specialist
Location: Oxford, Michigan (In-Office)
Schedule: Full-time, Monday to Friday
Department: Accounting and Finance
Reports To: President / CFO
Experience Level: Entry-level (0 to 2 years)
JLM Wholesale is a leading distributor of commercial door hardware, locksmith supplies, and security products, serving glazing contractors, professional locksmiths and security contractors across the United States. As a division of Lockmasters, Inc., we are backed by decades of industry expertise and a commitment to delivering exceptional value to our customers. Our team combines deep product knowledge with a customer-first approach to help our clients solve real-world security challenges.
We are hiring a Billing Specialist for our Oxford, Michigan office. You will own the daily billing process. You will create accurate invoices, and other duties as assigned. This role suits someone early in their career who enjoys numbers, detail and a steady routine. We train the right person on our systems and our processes, so prior industry knowledge is not required.
- Generate and send customer invoices accurately and on time.
- Review orders and shipping records to confirm billing details match.
- Research and resolve billing discrepancies with internal teams and customers.
- Process credit memos and adjustments with proper approval.
- Answer customer billing questions by phone and email.
- Support month-end close with reports and reconciliations.
- Follow company billing policies and internal controls.
- High school diploma or equivalent. An associate degree in accounting or business is a plus.
- Zero to two years of office, billing or accounting experience.
- Comfort with numbers and strong attention to detail.
- Basic Excel skills such as sorting, filtering and simple formulas.
- Clear written and verbal communication.
- An organized approach and the ability to meet deadlines.
- Willingness to learn our ERP and billing systems.
- Reliable attendance for a full-time in-office schedule.
- Infor FACTS ERP for orders and invoicing.
- Microsoft Suite of products for reporting and communication.
- Competitive base salary commensurate with experience, plus performance-based incentive compensation.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company contribution.
- Paid time off and company holidays.
- Ongoing product training and professional development opportunities.
- Hands-on training and room to grow into accounting and operations roles.
- A stable, established company with nationwide footprint.
- A collaborative team focused on service and accuracy.
- A clear, supportive path for someone building an accounting career.
JLM Wholesale is an equal opportunity employer. We welcome applicants from all backgrounds, and we value an inclusive, respectful workplace.
Salary : $42,000 - $50,000