What are the responsibilities and job description for the Workplace Experience & Events Coordinator position at JLL?
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Workplace Experience and Event Coordinator-JLLWhat this job involves:
As a Workplace Experience and Event Coordinator at JLL, you'll play a key strategic role in managing all aspects of internal meetings, events, and AV support that bring our client's workplace to life. This position sits at the intersection of hospitality, technology, and relationship management-you'll be the go-to person who elevates the customer experience through exceptional service, proactive communication, and meticulous attention to detail. Working as part of the Facilities Management team, you'll build strong partnerships with business units across the organization, managing everything from executive-level meetings to day-to-day conference room operations. At JLL, we are collectively shaping a brighter way for our clients, ourselves, and our fellow employees, and in this role, you'll be instrumental in ensuring every meeting and event reflects that commitment. You'll engage in a culture of continuous improvement and innovation, leveraging business intelligence and best practices to drive efficiencies while delivering the high-touch, hospitality-focused service that sets JLL apart.
What your day-to-day will look like:
* Establish and maintain strong relationships with client business units to build trust, understand their unique needs, and consistently exceed expectations for on-site meetings and events
* Manage high-profile meetings and events with senior executive participation, including detailed project planning, AV coordination, and seamless on-site execution
* Consult with business units, executive assistants, and employees to determine event requirements including space selection, physical setup, technical and AV needs, and catering support
* Oversee the conference room calendar and coordinate scheduling based on event requirements, ensuring disciplined planning of recurring meetings and optimal resource allocation
*Manages meeting and event scheduling for large site event spaces and coordination of external vendor responsible for furniture set-ups.
* Provide on-site meeting support and deliver high standards of care during events by anticipating needs and resolving issues quickly and efficiently
* Coordinate feedback from business line stakeholders and attendees to integrate insights into continuous improvement efforts that enhance service delivery
* Collaborate with cross-functional teams and leverage new tools, best practices, and innovative ideas to drive operational efficiencies and elevate the overall client experience
Required qualifications:
* HS diploma or GED
* 1-3 years of experience in event planning, hospitality, corporate event management, or related field
* Excellent time management and verbal/written communication skills with the ability to communicate professionally across all organizational levels
* Exceptional customer service skills with a genuine passion for hospitality and creating outstanding experiences
* Strong ability to multi-task with meticulous attention to detail in a fast-paced environment
* Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Visio, and Outlook)
* Flexibility to modify schedule to provide support for client events and meetings as needed
Preferred qualifications:
* Bachelor's degree or proven experience as an event planner or organizer
* Experience working in a service provider or corporate workplace environment
* Experience working with C-suite executives and senior leadership teams
* Ability to remain calm under pressure and resolve problems efficiently and quickly
Schedule: M-F 8AM-5PM
Location: Morrisville, NC
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Location:
On-site -Morrisville, NCIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Accepting applications on an ongoing basis until candidate identified.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.