What are the responsibilities and job description for the Vendor Support Coordinator position at JLL?
This position is a facilities operations role focused on managing relationships and processes between JLL, clients, and third-party service providers in pharmaceutical environments.
What This Job Involves
The role centers on contract management and vendor coordination. You'll oversee service agreements, handle contract amendments, and ensure quality standards are met across all hard service contracts. Daily work involves monitoring work orders through CMMS systems, ensuring monthly completion targets, and managing the administrative flow from work execution through payment processing.
Work Environment:
This pharmaceutical industry position emphasizes safety protocols and requires collaboration across internal teams, management, and external service providers. Success depends on your ability to maintain multiple relationships while ensuring contract compliance and operational efficiency.
The role suits someone who enjoys coordinating between different parties, has technical aptitude for facilities systems, and values both safety and relationship-building in a structured pharmaceutical environment.
What Your Day-to-day Will Look Like
What This Job Involves
The role centers on contract management and vendor coordination. You'll oversee service agreements, handle contract amendments, and ensure quality standards are met across all hard service contracts. Daily work involves monitoring work orders through CMMS systems, ensuring monthly completion targets, and managing the administrative flow from work execution through payment processing.
Work Environment:
This pharmaceutical industry position emphasizes safety protocols and requires collaboration across internal teams, management, and external service providers. Success depends on your ability to maintain multiple relationships while ensuring contract compliance and operational efficiency.
The role suits someone who enjoys coordinating between different parties, has technical aptitude for facilities systems, and values both safety and relationship-building in a structured pharmaceutical environment.
What Your Day-to-day Will Look Like
- You'll plan and schedule hourly employee work using computerized maintenance management systems while tracking work orders and labor hours
- The position requires submitting purchase order requests for payments and maintaining training documentation
- Parts and supply ordering falls under your purview, along with coordinating with subcontractors to ensure successful project outcomes
- Strong communication and organizational abilities are essential, as you'll serve as the primary liaison between multiple stakeholders.
- Microsoft Office proficiency is required, along with mechanical and systems knowledge to understand the work being performed.
- This role demands someone who can prioritize effectively while maintaining safety standards and building reliable relationships through consistent performance and clear reporting.
- High school diploma or GED
- At least 1 year of experience in scheduling and planning
- Strong knowledge of Microsoft Office package
- Ability to communicate effectively
- Ability to work independently and with minimal supervision
- Fast leaner
- Problem Solving
- Prior experience using CMMS
- Monday - Friday: 6:30 am to 3:30 pm