Utilities & Sustainability Manager

Job Purpose

The Utilities & Sustainability Manager leads a high-performing engineering team responsible for managing critical utilities systems and driving operational excellence within a cGMP manufacturing environment. This role combines strategic leadership, analytical expertise, problem-solving capabilities, and cost optimization with hands-on process improvement initiatives.

Key Responsibilities

Management & Leadership

• Organize, develop, coach, and mentor the engineering team while conducting performance evaluations of direct reports.
• Drive actions to achieve and maintain a 99% uptime target for critical utilities systems.
• Ensure cGMP procedures are implemented and followed by area personnel and contractors.
• Manage and monitor maintenance services for utilities systems through the Maintenance Work Order Program.
• Alert senior management to critical quality, compliance, supply, and safety risks.
• Select onboard contracted personnel, ensuring adequate staffing levels to perform functions in accordance with cGMP requirements.
• Make strategic decisions and manage complex trade-offs on behalf of the organization.
• Anticipate future organizational challenges and develop proactive solutions.
• Conduct comprehensive analysis of current operational processes and workflows.
• Identify inefficiencies, bottlenecks, and opportunities for improvement.
• Establish and monitor key performance indicators for operational metrics.
• Communicate findings and recommendations to senior leadership.
• Drive successful adoption of new processes by operations teams.
• Ensure positive impact on client satisfaction scores.
• Foster a culture of safety, accountability, and continuous improvement.
• Manage vendor relationships and service level agreements.
• Oversee budget preparation and cost control for utilities operations.
  
  

Sustainability & Continuous Improvement

• Manage the plant's Environmental and Energy Sustainability processes through continuous improvement programs.
• Identify and implement process improvements to reduce operational costs.
• Support the delivery cost reduction projects approx. $100,000 annually.
• Drive and implement engineering controls to enhance system reliability and efficiency.
• Execute actions to achieve Glidepath savings targets.
• Document and map existing operational processes across facilities.
• Design optimized future state processes.
• Conduct gap analysis to identify discrepancies between current performance and desired outcomes.
• Create optimized process flows and operational models.
• Identify trends and patterns to inform improvement initiatives.
• Establish baseline measurements and track improvement progress.
• Support improvement of capital projects from inception to completion.
• Ensure implementation of process improvements within established timelines.
• Deliver measurable improvements in operational KPIs and efficiency metrics.
  
  

Innovation & Technology

• Evaluate and recommend technology solutions to automate manual processes.
• Support digital transformation initiatives aligned with operational needs.
• Assess current technology stack and identify enhancement opportunities.
• Provide technological training to educate teams on new systems and tools.
• Train staff in new processes and procedures.
• Facilitate workshops and continuous improvement sessions.
• Leverage data analytics and monitoring systems for predictive maintenance.
• Implement energy management systems and sustainability tracking platforms.
  
  

Additional Responsibilities

• Prepare and present regular reports on utilities performance, sustainability metrics, and cost savings.
• Participate in strategic planning initiatives for facility operations.
• Coordinate with cross-functional teams including operations, quality, EHS, and finance.
• Support regulatory inspections and client audits.
• Lead or participate in special projects as assigned by senior management.
• Stay current with industry trends, regulations, and best practices.
• Represent the organization in industry forums and sustainability initiatives.