What are the responsibilities and job description for the Sustainability Program Coordinator position at JLL?
Position Title: Sustainability Program Coordinator – Energy Operations
Department: Sustainable Operations
Employment Type: Full-Time
About The Role
We are seeking a detail-oriented and technically proficient Sustainability Program Coordinator to support our EnergyOps program and drive measurable energy reduction across our client's portfolio. This role requires strong organizational skills, technical rigor, and the ability to work independently while collaborating with cross-functional teams including engineering, facilities management, and technology partners.
The ideal candidate will bring proven experience in energy management, data analytics, and project coordination, with a track record of delivering accurate, high-quality work in fast-paced environments.
Key Responsibilities
Energy Reduction & Conservation Measures
Education & Certifications
This role requires someone who can balance speed with precision, independence with collaboration, and technical depth with clear communication. You should thrive in a fast-paced environment where accuracy and organization are non-negotiable, and where your ability to independently drive projects will directly impact client success and sustainability outcomes.
If you are a detail-oriented energy professional who takes pride in delivering high-quality, accurate work and can demonstrate a track record of independent project leadership, we encourage you to apply.
Department: Sustainable Operations
Employment Type: Full-Time
About The Role
We are seeking a detail-oriented and technically proficient Sustainability Program Coordinator to support our EnergyOps program and drive measurable energy reduction across our client's portfolio. This role requires strong organizational skills, technical rigor, and the ability to work independently while collaborating with cross-functional teams including engineering, facilities management, and technology partners.
The ideal candidate will bring proven experience in energy management, data analytics, and project coordination, with a track record of delivering accurate, high-quality work in fast-paced environments.
Key Responsibilities
Energy Reduction & Conservation Measures
- Identify, evaluate, and support implementation of low-cost and no-cost Energy Conservation Measures (ECMs) across the portfolio
- Calculate and validate energy savings using established methodologies and standardized templates
- Support validation and documentation of savings with clear, transparent reporting aligned with client sustainability goals
- Develop and maintain accurate project workbooks including scope, costs, savings calculations, and implementation timelines
- Target: Achieve validated annual energy savings through measurable, data-driven initiatives
- Support evaluation and implementation of Building Management System (BMS) AI platforms for energy optimization
- Coordinate pilot programs and vendor demonstrations, maintaining clear communication between technology vendors, BMS teams, and client stakeholders
- Define and assess "AI-ready" criteria for facilities, identifying appropriate test sites
- Track and report on AI tool performance, optimization opportunities, and energy reduction impact
- Maintain evaluation matrices and technology assessment documentation with accuracy and completeness
- Lead coordination and submission of utility incentive applications for energy projects
- Work with utility providers, engineering teams, and vendors to ensure accurate application data and timely submissions
- Track incentive program requirements, deadlines, and approvals
- Coordinate metering installation and verification requirements as needed for incentive compliance
- Maintain organized records of all incentive applications, approvals, and payments
- Manage tracking and reporting of refrigerant emissions, diesel consumption, and related environmental data
- Proactively identify and escalate refrigerant leaks or anomalies requiring immediate attention
- Collaborate with Engineering and EHS teams to implement JLL's refrigerant management program standards
- Coordinate with site teams to ensure accurate, timely data entry in Envizi or other tracking platforms
- Support digital transformation of emissions and resource tracking processes
- Maintain accurate, organized project documentation, meeting notes, and status reports
- Serve as data contact for vendors, providing timely access to utility data, trend data, and system drawings
- Leverage available tools (Webex recordings, transcriptions, templates, SharePoint, OneNote) to ensure accuracy
- Prepare and deliver client-facing presentations and reports with professional quality and technical precision
- Validate all data sources and assumptions before sharing information internally or with clients
- Support coordination of emergency response and demand response programs, particularly for critical facilities
- Ensure program requirements are understood and implemented across participating sites
- Track participation, performance, and compliance with program terms
- Work independently to drive assigned projects forward without reminders, proactively raising issues and communicating status
- Collaborate effectively with engineering, facilities, technology, finance, and procurement teams
- Manage vendor relationships and hold vendors accountable for timely communication and deliverables
- Build strong working relationships with client teams and demonstrate professional judgment in all interactions
- Come prepared to all meetings and 1:1s with clear updates, prioritized task lists, questions, and next steps
- Document and communicate energy project success stories with clear metrics and business impact
- Develop compelling case studies that demonstrate value delivered to clients
- Support knowledge sharing and replication of successful strategies across the portfolio
Education & Certifications
- Bachelor's degree in Sustainability, Environmental Science, Engineering, Energy Management, or related field
- Professional certifications such as LEED AP, Certified Energy Manager (CEM), or similar credentials preferred
- 5 years of experience in energy management, building operations, or sustainable operations in commercial real estate
- Demonstrated experience leading or coordinating energy reduction programs with measurable, validated results
- Proven track record managing utility incentive programs from application through approval and payment
- Experience with Building Management Systems (BMS), energy metering, and data analytics platforms
- Strong background in emissions tracking, environmental reporting, and compliance
- Strong proficiency in energy calculations and savings validation methodologies – must demonstrate technical rigor and accuracy
- Experience with data management platforms (e.g., Envizi, energy dashboards, BMS platforms)
- Comfortable working with utility data, trend analysis, and energy modeling
- Understanding of HVAC systems, chiller plants, air handling units, and building controls
- Familiarity with AI-enabled energy optimization tools and evaluation frameworks
- Knowledge of refrigerant management, emissions tracking, and environmental compliance requirements
- Exceptional attention to detail and accuracy – all work must be complete, validated, and error-free before submission
- Strong organizational skills – ability to independently track multiple projects, deadlines, and commitments using structured tools and systems
- Independent execution – self-directed, proactive, and capable of driving projects to completion without reminders
- Technical rigor – deeply understands processes, data sources, and methodologies; validates assumptions before proceeding
- Professional communication – clear, accurate, and thoughtful in all written and verbal communication; verifies facts before sharing
- Time management – plans ahead, meets commitments, and proactively communicates risks or conflicts
- Follow-through – completes all steps in established processes; does not skip steps or leave work partially done
- Think Big: Strategic thinking, problem-solving, ability to simplify complexity
- Drive Change: Learning agility, intellectual curiosity, comfort with new technologies
- Win Together: Builds strong relationships, actively collaborates, supports team success
- Be Intentional: Slows down to ensure accuracy, validates work, follows through on commitments
- Be Future Ready: Stays current on industry trends, embraces innovation, continuously develops technical skills
- This position requires in-office presence at least 2 days per week in either Research Triangle Park, NC or San Jose, CA.
- May require occasional site visits to support audits, metering installations, or project implementation
This role requires someone who can balance speed with precision, independence with collaboration, and technical depth with clear communication. You should thrive in a fast-paced environment where accuracy and organization are non-negotiable, and where your ability to independently drive projects will directly impact client success and sustainability outcomes.
If you are a detail-oriented energy professional who takes pride in delivering high-quality, accurate work and can demonstrate a track record of independent project leadership, we encourage you to apply.
Salary : $70,000 - $89,000