Senior Project Manager, Furniture

Job Summary

Manage furniture projects and work orders across assigned region, ensuring timely delivery, budget adherence, and exceptional client service. Coordinate redensifications, seat utilizations, decommissions, assessments, and new furniture procurement while maintaining strong communication with internal teams and clients.

Key Responsibilities

Project & Work Order Management

• Manage full lifecycle of furniture projects including redensifications, seat utilizations, re-sets, decommissions, and new furniture procurement
• Maintain project schedules and budgets with regular updates and accurate tracking
• Coordinate site logistics and onsite activities for all defined scopes of work
• Manage project closeout activities including O&M package creation, review, and client submission
• Respond to client requests within 24 hours, ensuring timely acknowledgment and resolution
  
  

Inventory & Assessment Coordination

• Conduct initial inventory intake for existing and new locations within assigned region
• Perform comprehensive site assessments after hours (2x/year for hubs, 1x/year for spokes)
• Prepare and issue assessment reports with proactive recommendations for replacement or repair
• Manage warehouse inventory and coordinate asset deployment across regions
• Process offboarding of decommissioned locations and associated assets
  
  

Design & Documentation Coordination

• Collaborate with JLL Designer on final design documentation and as-built updates
• Process approved bills of material for order entry when applicable
• Issue project status reports following completion of field activities
• Maintain reporting tools including decision logs, approval logs, and project minutes
  
  

Team Collaboration & Communication

• Participate in weekly regional team meetings to review outstanding work orders and active projects
• Coordinate with internal team members following established responsibility matrix
• Partner with JLL Designer and Project Coordinator on project maintenance and closeout
• Review assessment schedules quarterly with Program Lead
  
  

Required Skills

Education & Experience

• Bachelor's degree in interior design, Architecture, Project Management, or related field preferred
• 4-6 years of project management experience in furniture, interior design, or construction
• Experience managing multiple projects simultaneously across diverse locations
  
  

Technical Competencies

• Proficiency in project management software and reporting tools
• Strong understanding of furniture procurement, installation, and project lifecycle management
• Knowledge of inventory management systems and asset tracking
• Ability to read and interpret design documentation and bills of material
  
  

Core Competencies

• Excellent organizational skills with exceptional attention to detail
• Strong written and verbal communication skills
• Ability to manage competing priorities in fast-paced environment
• Proven problem-solving and decision-making capabilities
• Client-focused mindset with commitment to responsive service
  
  

Preferred Skills

• Project Management Professional (PMP) or equivalent certification
• Experience with furniture dealerships and vendor management
• Knowledge of facility management and space planning principles
• Familiarity with O&M documentation requirements
• Experience working in hospitality, aviation, or corporate environments
  
  

Working Conditions

Professional office environment with regular travel to client sites for assessments and project coordination. After-hours site visits required for assessments. Position requires flexibility to accommodate project schedules and client needs.

JLL is committed to developing and retaining a diverse workforce and creating an inclusive workplace culture.