What are the responsibilities and job description for the Receiving/Mail Associate position at JLL?
What this job involves:
As a Receiving/Mail Associate at JLL, you'll be the backbone of our mail and logistics operations, ensuring seamless flow of communications and materials across our facility. Your role centers on managing the complete lifecycle of incoming and outgoing deliveries—from standard mail to palletized freight—with precision and accountability. You'll maintain organized shipping areas, coordinate recycling programs, and support our office supply infrastructure by monitoring paper stocks and printer/copier functionality. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and this position plays a vital part in keeping our operations running smoothly. Safety is paramount in everything you do, requiring adherence to OSHA standards and our comprehensive safety programs. This hands-on role offers you the autonomy to manage your daily workflow while contributing to a larger team effort that keeps our workplace efficient and productive.
What your day-to-day will look like:
As a Receiving/Mail Associate at JLL, you'll be the backbone of our mail and logistics operations, ensuring seamless flow of communications and materials across our facility. Your role centers on managing the complete lifecycle of incoming and outgoing deliveries—from standard mail to palletized freight—with precision and accountability. You'll maintain organized shipping areas, coordinate recycling programs, and support our office supply infrastructure by monitoring paper stocks and printer/copier functionality. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and this position plays a vital part in keeping our operations running smoothly. Safety is paramount in everything you do, requiring adherence to OSHA standards and our comprehensive safety programs. This hands-on role offers you the autonomy to manage your daily workflow while contributing to a larger team effort that keeps our workplace efficient and productive.
What your day-to-day will look like:
- Accept, sort, and accurately record all incoming mail, packages, and freight deliveries to ensure timely distribution throughout the facility
- Organize and maintain shipping and receiving areas to optimize workflow efficiency and accessibility
- Monitor paper supplies across copy areas and proactively replenish to prevent disruptions
- Check printer and copier toner levels and replace cartridges as needed to maintain equipment functionality
- Coordinate asset recycling programs by collecting old equipment, batteries, and materials for proper disposal
- Maintain compliance with all safety protocols, utilize personal protective equipment when required, and identify opportunities to minimize accident risks
- Manage multiple concurrent tasks independently while maintaining attention to detail and quality standards
- High school diploma or equivalent
- Strong verbal and written communication skills with a service-oriented approach
- Proficiency with Windows-based software and digital tracking systems
- Ability to lift up to 50 pounds regularly and perform physical tasks including walking, climbing stairs or ladders, bending, stooping, and reaching
- Proven ability to solve problems independently and manage competing priorities simultaneously
- Willingness to work flexible hours including evenings and weekends as operational needs require
- Demonstrated self-motivation and ability to work effectively under minimal supervision
- Previous experience in mailroom, warehouse, or logistics operations
- Familiarity with shipping carrier systems and documentation requirements
- Knowledge of recycling and sustainability program coordination
- Experience with inventory tracking and supply management systems