What are the responsibilities and job description for the Professional, People Experience Partner position at jll?
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Description: People Experience Advisor (P2) JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalised benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Job Summary You will support the execution of the People Strategy and drive HR operational excellence on key initiatives across the talent lifecycle. You will advocate for HR services and coordinate with Centers of Excellence and HR Business Services teams to meet strategic business needs. Key Responsibilities Business Partnering & Alignment · Support People Experience Partner in designing and executing people strategy and HR initiatives aligned with business priorities, P&L objectives, and key bottom-line drivers. · Build strong relationships with business leadership, client stakeholders, and management teams through regular reviews and collaboration. · Understand organizational pulse, proactively identify opportunities and issues, and develop sustainable, innovative solutions. Talent Management & Development · Manage annual talent cycles including performance management, year-end reviews, compensation planning, talent review, talent development and succession planning. · Partner with managers to address performance issues through coaching, data-driven counsel, and best practices, in consultation with Legal and Compliance team when needed. · Identify learning and development needs and coordinate with L&D teams to deliver upskilling and development programs. · Implement engagement and retention interventions to facilitate retention and support talent transitions and redeployment initiatives. Recruitment & Workforce Planning · Partner with Hiring Managers and Talent Acquisition team to drive efficient and effective recruiting processes to continuously reduce time to fill and improve hiring quality. · Support client expansion and new business stabilization with focus on employee experience. HR Operations & Service Delivery · Support BAU and cyclical HR activities and projects across staffing, employee relations, rewards and recognition, talent management, people survey, learning & development, engagement, etc. · Ensure employee data accuracy, working with HR Business Services to identify and resolve issues. · Leverage AI & HR technology platforms to drive efficiency, value, and results. · Advocate for full suite of HR services and Centers of Excellence, ensuring business adherence to agreed service offerings. · Provide analytics, trends, and feedback to improve HR and organizational effectiveness. Culture & Behavior · Champion JLL culture and values (Ethics, Teamwork, Excellence) and JLL behaviors in all interactions. · Integrate diversity and inclusion mindset and coach others on optimizing firm values. · Act as trusted consultant and role model. · Balance organizational interests with employee advocacy to create a value-driven culture. Key Requirements Education & Experience · Bachelor's degree in HR or related field required · 8-12 years HR experience, preferably in HR Business Partnering or Employee Relations · Experience supporting senior executives and dispersed populations Business & Technical Skills · Strong business and commercial acumen with client focus · Data analytics capabilities to drive recommendations and outcomes · Project and change management skills with proven ability to act as change agent Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and AI tools HR Expertise · Proven track record in fast-paced HR functions across multiple service offerings · Experience working with senior HRBPs or embedded in business in broad HR roles · Risk and compliance mindset with ability to identify and resolve issues proactively Communication & Influencing Skills · Strong written and verbal communication skills with all organizational levels · Demonstrated success influencing and advising managers and leaders Personal Attributes · Self-starter with results orientation and continuous improvement mindset · Thrives in ambiguous, fast-paced, matrixed environments with changing priorities · Creative problem solver who operates effectively with resource constraints · Learning agility with ability to adapt and upskill quickly · Solution-oriented with balanced perspective · Passion for human resources and advancing talent · Works independently with strong prioritization skills Location: On-site –Penang, Malaysia At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.