What are the responsibilities and job description for the Lobby Ambassador position at JLL?
Job Description
Lobby Ambassador – JLL
What this job involves:
Join JLL as a Lobby Ambassador and become the face of extraordinary guest experiences at our Del Rey, CA campus. This role is perfect for service-oriented professionals who thrive on creating memorable moments and fostering a welcoming, hospitality-focused environment. You'll be an integral part of our facilities team, supporting clients and guests while coordinating essential services across the organization.
As a Lobby Ambassador, you'll blend customer service excellence with operational coordination—from planning engaging employee events and wellness initiatives to managing vendor relationships and site-wide communications. Your knack for multitasking and attention to detail will shine as you create newsletters, track expenses, coordinate procurement, and ensure seamless day-to-day operations.
What your day-to-day will look like:
Del Rey, CA
Work Shift:
1st Shift (8:00 AM – 5:00 PM PST)
Salary/ Comp:
$42,200 - $53,600 annually
Lobby Ambassador – JLL
What this job involves:
Join JLL as a Lobby Ambassador and become the face of extraordinary guest experiences at our Del Rey, CA campus. This role is perfect for service-oriented professionals who thrive on creating memorable moments and fostering a welcoming, hospitality-focused environment. You'll be an integral part of our facilities team, supporting clients and guests while coordinating essential services across the organization.
As a Lobby Ambassador, you'll blend customer service excellence with operational coordination—from planning engaging employee events and wellness initiatives to managing vendor relationships and site-wide communications. Your knack for multitasking and attention to detail will shine as you create newsletters, track expenses, coordinate procurement, and ensure seamless day-to-day operations.
What your day-to-day will look like:
- Deliver exceptional guest and client experiences through proactive service and hospitality
- Plan and execute employee engagement events, wellness programs, and special occasions from start to finish
- Serve as the on-site point of contact during meetings and events, coordinating vendors and resolving issues
- Create and distribute professional communications including newsletters, announcements, and presentations
- Manage site-wide calendars and communications across multiple platforms
- Coordinate procurement activities and maintain accurate financial records, including expense tracking
- Generate work orders for custodial, maintenance, safety, and security needs
- Support reception, mail services, office supply management, and building access coordination.
- 1-2 years of customer service and facility service experience
- Passionate People Person: You excel at creating experiences that exceed expectations
- Excellent Communicator: Professional verbal and written communication skills; fluency in English required
- Tech-Savvy: Proficient in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, Outlook) and comfortable with calendaring tools
- Skilled Multitasker: Ability to prioritize shifting priorities while maintaining accuracy and elevated service standards
- Flexible & Positive: Adaptable attitude when managing dynamic daily responsibilities
- Strong organizational skills for newsletter creation, expense report submission, and spend tracking.
- Experience with event coordination and vendor management
- Familiarity with facilities management systems and work order platforms
- Background in hospitality or corporate campus environments.
Del Rey, CA
Work Shift:
1st Shift (8:00 AM – 5:00 PM PST)
Salary/ Comp:
$42,200 - $53,600 annually
Salary : $42,200 - $53,600