What are the responsibilities and job description for the Field Supervisor position at JLL?
What this job involves:
As a Fields Supervisor at JLL, you'll play a crucial role in directing mobile engineering services operations and maintenance across assigned buildings while shaping a brighter way for our clients and field teams. In this position, you'll provide direct support to field operations, drive performance through strategic material acquisition, and empower technicians to thrive through comprehensive training and guidance. You'll collaborate with Operations Managers to ensure exceptional service delivery while embracing more innovative ways of working in facilities management. This role offers opportunities to strengthen and advance your career while supporting a culture of collaboration that spans locally managed teams and contributes to our global operations excellence.
What your day-to-day will look like:
As a Fields Supervisor at JLL, you'll play a crucial role in directing mobile engineering services operations and maintenance across assigned buildings while shaping a brighter way for our clients and field teams. In this position, you'll provide direct support to field operations, drive performance through strategic material acquisition, and empower technicians to thrive through comprehensive training and guidance. You'll collaborate with Operations Managers to ensure exceptional service delivery while embracing more innovative ways of working in facilities management. This role offers opportunities to strengthen and advance your career while supporting a culture of collaboration that spans locally managed teams and contributes to our global operations excellence.
What your day-to-day will look like:
- Onboard new technicians and provide comprehensive training in all job-related duties.
- Conduct weekly on-site quality assurance inspections of maintained facilities
- Provide technical guidance and support to Mobile Engineering Services (MES) team members.
- Prepare monthly and quarterly operations reports and technical evaluations of mechanical systems.
- Respond effectively to emergency situations across multiple client locations.
- Maintain liaison with Operations Managers regarding work orders, priorities, and project timelines.
- HS diploma or equivalent.
- Minimum six years of technical and supervisory experience in building engineering.
- Valid driver's license with ability to travel between multiple client sites.
- Proficiency in Microsoft Office Suite including Word and Excel.
- Experience with JLL facility management systems such as Corrigo.
- Strong technical knowledge of mechanical systems and building operations.
- Demonstrated ability to train and develop technical teams.
- Flexibility to work varied schedules including weekends and holidays as needed.
- Background in preventive maintenance program development and implementation.
- Strong analytical skills for performance metric tracking and reporting.
- Experience with capital project planning and execution.
- Professional certifications in facilities management or building engineering.