Demo

Facilities Technician

JLL
Andover, MA Full Time
POSTED ON 5/22/2026
AVAILABLE BEFORE 6/20/2026
General Profile

  • Has developed proficiency in a range of HVAC and refrigeration processes and procedures through job-related training and considerable on-the-job experience
  • Maintains appropriate licenses, training, and certifications required for HVAC/Refrigeration work
  • Completes a variety of atypical assignments related to HVAC systems, refrigeration units, and building environmental controls
  • Works within defined processes and procedures and helps determine the appropriate approach for new assignments
  • Completes work with a limited degree of supervision
  • Acts as an informal resource for colleagues with less experience

Functional Knowledge

  • Has developed proficiency in a range of HVAC and refrigeration analytical processes and procedures to carry out assigned maintenance, repair, and installation tasks
  • Demonstrates advanced troubleshooting capabilities for complex HVAC and refrigeration system issues

Business Expertise

  • Has a good understanding of how the HVAC/Refrigeration team integrates with Facilities Operations and other departments to achieve site objectives
  • Understands the impact of HVAC system performance on building operations and client satisfaction

Leadership

  • May provide informal guidance and support to more junior HVAC technicians and apprentices
  • Serves as a technical resource for troubleshooting and problem-solving

Problem Solving

  • Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents, procedures, and technical manuals
  • Applies diagnostic skills to identify root causes of complex HVAC and refrigeration system failures

Impact

  • Impacts the quality of own work and its contribution to the Facilities team
  • Ensures building environmental systems operate efficiently and meet client requirements

Interpersonal Skills

  • Explains complex technical information regarding HVAC and refrigeration systems to team members and other departments
  • Communicates system status, repair needs, and maintenance recommendations effectively

Key Responsibilities:

  • Perform preventive maintenance, repairs, and installations on HVAC systems and refrigeration equipment
  • Diagnose and troubleshoot complex system malfunctions
  • Mentor and provide technical guidance to less experienced technicians
  • Ensure compliance with safety standards and building codes
  • Maintain accurate maintenance records and documentation
  • Coordinate with vendors and contractors as needed
  • Participate in continuous improvement initiatives

Required Qualifications:

  • 5-7 years of hands-on HVAC and refrigeration experience
  • EPA Universal Certification
  • State/local HVAC licenses
  • Demonstrated ability to work independently with minimal supervision
  • Proven track record of troubleshooting complex HVAC systems

Salary : $89,440 - $99,840

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