What are the responsibilities and job description for the Facilities Coordinator position at JLL?
What this job involves:
As a Facilities Coordinator at JLL, you'll serve as a vital operational partner to our Facility Management team, ensuring seamless day-to-day operations that keep our clients' workplaces running smoothly. This role combines administrative expertise with hands-on facility support, requiring you to monitor operations continuously, coordinate with property managers on routine tasks, and act as a key point of contact for clients, visitors, and vendors. You'll manage procurement activities including issuing purchase orders, coordinating bid requests, and overseeing service contracts while supporting accounts payable and receivable processes. At JLL, we are collectively shaping a brighter way—for our clients, ourselves and our fellow employees—and in this position, you'll contribute directly to creating exceptional workplace experiences. Your ability to multitask, maintain professionalism under pressure, and deliver outstanding customer service will be essential as you help coordinate maintenance activities, support special events, manage conference room reservations, and ensure minimal disruption to client operations. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, making this an ideal role for someone looking to grow within facility management.
What your day-to-day will look like:
As a Facilities Coordinator at JLL, you'll serve as a vital operational partner to our Facility Management team, ensuring seamless day-to-day operations that keep our clients' workplaces running smoothly. This role combines administrative expertise with hands-on facility support, requiring you to monitor operations continuously, coordinate with property managers on routine tasks, and act as a key point of contact for clients, visitors, and vendors. You'll manage procurement activities including issuing purchase orders, coordinating bid requests, and overseeing service contracts while supporting accounts payable and receivable processes. At JLL, we are collectively shaping a brighter way—for our clients, ourselves and our fellow employees—and in this position, you'll contribute directly to creating exceptional workplace experiences. Your ability to multitask, maintain professionalism under pressure, and deliver outstanding customer service will be essential as you help coordinate maintenance activities, support special events, manage conference room reservations, and ensure minimal disruption to client operations. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, making this an ideal role for someone looking to grow within facility management.
What your day-to-day will look like:
- Provide continuous monitoring of office and facility operations, acting as the primary interface with clients, visitors, and guests to ensure exceptional service delivery
- Assist the Facility Management Team with tactical planning and execution of team goals and objectives, supporting project management initiatives as needed
- Manage procurement processes including property supplies and services, issue purchase orders, coordinate bid requests, and oversee service and construction contracts
- Coordinate maintenance activities and schedules, providing clear direction to vendors, facilities staff, and service providers to ensure excellent execution with minimal disruption
- Support special events, meetings, and conference room reservations in alignment with client needs and JLL requirements
- Administer and maintain all security systems properly and effectively, ensuring compliance with established protocols
- Assist with budgetary requests, analysis, and reporting, including researching and documenting budget variances
- Process accounts payable and accounts receivable transactions accurately and in a timely manner
- Handle small facility management tasks and assignments as directed, ensuring timely completion and appropriate follow-up with customers
- Associate's degree in facilities management, building management, business, or other related field
- Minimum 2 years of experience in Facility or Property Administration
- Superior customer service skills with a strong client-oriented approach
- Proficiency in Microsoft Office Suite with advanced Excel spreadsheet skills and capability to customize administrative reports
- Ability to maintain professionalism at all times, especially under stressful situations
- Strong organizational skills with the ability to plan and manage work under time constraints
- Ability to multitask effectively and work independently without direct supervision
- Excellent written, verbal, and interpersonal communication skills
- Bachelor's degree in facilities management, business, or related field
- Experience working in corporate or commercial real estate environments
- Familiarity with facility management software systems and building automation platforms
Salary : $60,000 - $70,000