Demo

Data Center Operations Director

JLL
Raleigh, NC Full Time
POSTED ON 6/13/2026
AVAILABLE BEFORE 7/10/2026
Director, Data Center Operations

Essential Duties and Responsibilities:

  • Provide data center operational direction/leadership at the account/divisional level to advance Data Center capabilities and market share.
  • Support data center business pursuits with divisional and regional business.
  • Provide data center solutions and new business transition support leading complex engagements and transformation programs in high risk environments.
  • Drive deployment of data center products and support post-deployment and feedback loop.
  • Provide input to strategic data center product bundle to enhance JLL Data Center capabilities.
  • Provide ownership of all DC/CE managed space within a designated area.
  • Leadership of our all data center best practices focused on networking, best in class performance, program/playbook updates and Engineering Center of Excellence.
  • Act as subject matter expert and single point of contact for data center operational management within your assigned responsibility.
  • Development and deployment of strategic tools and processes necessary to support an industry leading data center program focused on 100% uptime.
  • Advance market position with analytics of mission critical applications and processes to digitize CE data.
  • Develop AI based programs to deploy machine learning for critical environments data.
  • Leadership of our all data center best practices focused on networking, best in class performance, program updates and Engineering Center of Excellence.
  • Consult with clients and account leadership with all aspects of data center operations, management, account expansions and design.
  • Lead critical environments portfolio transitions, technical due diligence, root cause analysis, personnel development and establishing technical training programs.
  • Maintain effective communications with external and internal clients, technical personnel and OEM vendors.
  • Position could require up to 40% travel.

Critical Competencies for Success:

  • Bachelor of Science degree in Mechanical or Electrical Engineering or equivalent.
  • Minimum of 10 years data center operations, project and/or engineering experience.
  • Minimum 5 years supporting business line expansion in a high growth market.
  • Previous P&L management experience preferred.
  • Thorough understanding of data center MEP systems related operational delivery.
  • Thorough understanding of IT raised floor, co-location, hyper-scale and cloud environments.
  • Prior experience with development of mission critical programs, procedures, and DCIM/MCIM/CMMS systems.
  • Other assignments as required

Salary : $156,000 - $180,000

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