What are the responsibilities and job description for the Critical Facilities Data Center Operator position at JLL?
Responsibilities
- Maintain, monitor, and perform preventive maintenance and continuous operation of all data center systems to maintain 100% uptime.
- Fire/life safety and mechanical systems, such as HVAC, chillers, CRAC, CRAH, plumbing, controls.
- Electrical including emergency backup systems such as lighting, UPS, ATS, STS, PDU, generators, primary switchgear, power distribution, transformers, and hot water systems.
- Monitor operation, adjust, and maintain refrigeration, chilled water, and air conditioning equipment; boilers, and ventilating and water heaters; pumps, valves, piping, and filters; other mechanical and electrical equipment.
- Record readings and make adjustments as necessary to ensure proper operation of equipment.
- Monitor building management systems and respond to alarms and alerts promptly.
- Analyze the operation of various systems, determine the cause of any problems/malfunctions, and take corrective action as required.
- Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials. Maintain a clean and safe workplace.
- Learn and understand the data center site to manage incidents and events that put critical systems at risk.
- Work order management, including CMMS, Vendor Management, and Customer Facing Tickets.
- Understand and comply with emergency escalation procedures.
- Perform additional job duties as required.
- High School diploma or GED equivalent.
- Related work experience in systems, emergency generators, and switchgears.
- Demonstrated verbal/written communication skills.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to read, analyze, and interpret technical procedures or governmental regulations and codes.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before small groups of tenants or fellow employees.
- Working knowledge or capability of developing proficient knowledge of Microsoft Word, Microsoft Excel, Outlook, and Microsoft Access, and any other software packages.
- Must be able to professionally interact with tenants and contractors.
- Corrigo Experience.
- MCIM / Salesforce Experience.
- Zendesk Experience.
- Service Now Experience.
- Hands-on experience working in a data center/critical facility, including UPS.
- This position will require the following:
- Walking large, campus-like settings.
- Frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extending overhead, including:
- Lifting a minimum of 50 lbs.
- Climbing stairs and navigating rooftops to access equipment.
- Using ladders up to 30 ft and working from heights.
- Ability to climb a ladder with a 300-lb weight limit.
- Must be able to work different schedules.
- Must be able to work Holidays.
- Must be able to respond to site emergencies.