What are the responsibilities and job description for the Change Management Associate position at JLL?
As a Change Manager, you will lead organizational transformation initiatives by designing and executing comprehensive change management strategies that drive successful adoption of new processes, technologies, and workplace configurations. You will be responsible for developing change management plans, stakeholder engagement strategies, and communication frameworks that minimize resistance and maximize employee engagement throughout transformation journeys. This role focuses on complex organizational changes including office consolidations, relocations, hybrid work implementations, and other strategic initiatives across multiple locations.
Key Responsibilities:
Change Strategy Development and Implementation Develop and execute comprehensive change management strategies and plans. Provide strategic guidance to cross-functional teams for transformation initiatives. Create and document standardized change management processes and procedures.
Stakeholder Assessment and Engagement Assess stakeholder readiness and develop targeted engagement approaches. Conduct change readiness assessments and create stakeholder maps. Design feedback mechanisms to monitor sentiment and adjust strategies.
Change Communication and Messaging Develop impactful change communication strategies and materials across multiple mediums. Ensure consistent, timely communication throughout change initiatives. Utilize diverse communication channels including webinars, town halls, and collaboration platforms
Change Capability Building Lead change management workshops and training sessions for leaders and employees. Develop change champion networks and provide ongoing coaching. Create training programs that build organizational change resilience.
Measurement and Continuous Improvement Monitor change effectiveness using analytics and key performance indicators. Conduct post-implementation reviews and capture lessons learned. Enhance Workplace Change Management Program and Toolkit with best practices.
Qualifications
Education and Experience
Location: This hybrid position (home based) is located in Northern California with the successful candidate expected to be in the office (Oakland, CA) 2-3 days per week or at the respective site within the PG&E territory undergoing renovation to lead on-site Change Management meetings or collaboration meetings as needed.
Key Responsibilities:
Change Strategy Development and Implementation Develop and execute comprehensive change management strategies and plans. Provide strategic guidance to cross-functional teams for transformation initiatives. Create and document standardized change management processes and procedures.
Stakeholder Assessment and Engagement Assess stakeholder readiness and develop targeted engagement approaches. Conduct change readiness assessments and create stakeholder maps. Design feedback mechanisms to monitor sentiment and adjust strategies.
Change Communication and Messaging Develop impactful change communication strategies and materials across multiple mediums. Ensure consistent, timely communication throughout change initiatives. Utilize diverse communication channels including webinars, town halls, and collaboration platforms
Change Capability Building Lead change management workshops and training sessions for leaders and employees. Develop change champion networks and provide ongoing coaching. Create training programs that build organizational change resilience.
Measurement and Continuous Improvement Monitor change effectiveness using analytics and key performance indicators. Conduct post-implementation reviews and capture lessons learned. Enhance Workplace Change Management Program and Toolkit with best practices.
Qualifications
Education and Experience
- Bachelor's degree in Organizational Psychology, Change Management, or Business Administration
- 8 years change management experience, including 4 years in a leadership role
- Proven expertise managing change in complex corporate environments
- Track record of successful change strategy design and implementation
- Experience with change impact assessments and resistance management
- Strong analytical and problem-solving skills with data-driven decision making
- Excellent interpersonal skills and ability to influence senior stakeholders
- Exceptional project management capabilities managing multiple concurrent initiatives
- Outstanding communication and facilitation skills for diverse audiences
- Experience with change management tools, survey platforms, and collaboration technologies
- Ability to thrive in fast-paced, dynamic environments with changing priorities
Location: This hybrid position (home based) is located in Northern California with the successful candidate expected to be in the office (Oakland, CA) 2-3 days per week or at the respective site within the PG&E territory undergoing renovation to lead on-site Change Management meetings or collaboration meetings as needed.